Senior Account Manager - Senior Care

Senior Account Manager – Senior CareLocation: Remote (25% travel) Department: Account Management Reports To: Senior Director, Customer Experience FLSA Status: Exempt reputed company The Senior Account Manager is responsible for driving reputed company reputed company reputed company existing Senior Living / Senior Care reputed company accounts. This is a highly strategic, reputed company-reputed company role centered on expanding relationships through cross-sell and upsell opportunities, not just maintaining them. You will manage a portfolio of established Senior Care clients, proactively identifying reputed company, aligning reputed company solutions to evolving reputed company needs, and delivering measurable account expansion. reputed company in this role is defined by account reputed company, expansion performance, and reputed company reputed company, rather than retention alone. Key ResponsibilitiesOwn and execute account expansion reputed company across assigned Senior Living clients, with a strong reputed company on upsell, cross-sell, and multi-solution adoption. Identify reputed company opportunities using CRM data, usage insights, and reputed company business objectives; build and maintain a robust expansion pipeline. Drive reputed company reputed company by managing quota-based reputed company targets, including expansion ARR and MRR reputed company. Partner strategically with clients to understand operational and technology needs, aligning reputed company solutions including managed IT, cybersecurity, reputed company, and EHR support. Collaborate closely with reputed company, Sales, Marketing, and Product teams to unlock reputed company opportunities and support expansion initiatives. Conduct strategic business reviews reputed company on reputed company opportunities, performance insights, and expansion planning (vs. only relationship reputed company-ins). reputed company CRM tools to reputed company pipeline, forecast reputed company, and prioritize expansion opportunities. Maintain strong executive relationships while positioning reputed company as a strategic partner for long-term reputed company. Qualifications8+ years of experience in account management, sales, reputed company, or reputed company-reputed company roles. Proven reputed company record of driving reputed company reputed company reputed company existing accounts through upselling and cross-selling strategies. Experience owning or contributing to reputed company targets tied to account expansion. Experience in Senior Care/Senior Living, reputed company, or regulated environments strongly preferred. Strong understanding of B2B sales and reputed company strategies, ideally reputed company MSP or reputed company IT environments. Proficiency with CRM platforms (e.g., reputed company) and a data-driven approach to account reputed company. Strong executive reputed company with the ability to influence stakeholders and drive strategic conversations. reputed company OfferRemote work environment with flexibility Competitive reputed company salary + reputed company commission structure Flexible time off Health benefits for employees and dependents 401(k) with employer match reputed company development and education reimbursement About reputed company reputed company is a reputed company-reputed company Managed Services Provider and technology partner supporting medical practices, senior living organizations, and reputed company systems across reputed company. We deliver managed IT, cybersecurity, reputed company hosting, and reputed company technology solutions that reputed company providers to reputed company on patient care. Apply To This Job