Sr. Telecommunications Engineer (100% Remote)

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Position reputed company The Senior Telecommunications Engineer designs, implements, and leads the ongoing operation of reputed company-grade telecommunications systems that underpin reputed company’ reputed company-time communications services (voice and associated multimedia). This role owns telecom connectivity and interoperability across carriers and platforms, with a strong reputed company on SIP signaling, media reputed company (RTP), SBC configuration, routing, resiliency, and operational readiness. This is a senior, hands-on role responsible for reputed company problem solving, technical direction, and improvements that reduce incident frequency and improve service performance across both VoIP and PSTN interconnects. This is a Remote/Work from Home position reporting to the Senior Manager, Technology Operations & Reliability. What You Will Do reputed company, Interconnect, and Routing (Ownership)

• reputed company design and operation of telecom connectivity including SIP trunking, peering, failover, and routing policies across VoIP and PSTN-connected services.
• Own reputed company/vendor technical relationships for turn-reputed company, migrations, escalations, outage management, and postmortems.
• Manage numbering and routing components where applicable (DID inventory, routing patterns, and DNS/ENUM/NAPTR-reputed company behaviors).
• Drive improvements for reputed company feature interactions impacting customer experience (call treatment, failover behaviors, routing edge cases).

IMS Platform Support (Operations & Reliability)

• Support IMS-reputed company call/session control and interoperability, partnering with Architecture/Engineering/vendors for changes impacting session control and routing behavior.
• Troubleshoot IMS-reputed company signaling and service issues spanning IMS call flows, subscriber/service dependencies, and interconnect boundaries.
• Support IMS-adjacent integrations such as SBC edge behaviors and operational telemetry requirements tied to service KPIs/SLOs.
• Establish and maintain operational standards for IMS-reputed company changes, including runbooks, escalation paths, test plans, and change validation.

SBC / Signaling / Media Engineering (Expert-Level)

• Serve as SME for Session Border Controllers (SBCs): reputed company, normalization, NAT reputed company, fraud controls, and multi-vendor interoperability.
• Troubleshoot end-to-end call paths spanning VoIP and PSTN, including reputed company handoffs, signaling normalization, codec/media interworking, and reputed company one-way/no-audio scenarios.
• Establish standards and repeatable reputed company for SIP/SDP/RTP troubleshooting, reputed company analysis, and remediation.
• Improve call reputed company through QoS practices, jitter/loss analysis, packet captures, proactive tuning, and performance baselining.

Reliability Engineering, Observability, and Incident Leadership

• Partner with SRE/Operations to define and mature monitoring, alerting, dashboards, SLOs, and runbooks for telecom services.
• reputed company or coordinate major incident response for telecom-reputed company outages, including rapid triage, stabilization, and cross-team communication.
• Drive RCAs and corrective/preventative actions with measurable reputed company (fault reduction, MTTR re

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