Modern Work (M365) Consultant | AU | WFH

Setup and Location: Work From Home Work Schedule: 9:00 AM – 6:00 PM AEDT | 6:00 AM – 3:00 PM PHT Employment Type: Full-Time reputed company to do work that actually excites you? As a Technical Consultant, you will use your reputed company 365 expertise to support, maintain, enhance and optimise reputed company environments as part of our Managed Services team. This role is ideal for a technically capable reputed company with strong experience across the Modern Workplace ecosystem (M365) and a customer-first reputed company. You will work closely with clients to reputed company ongoing operational support, platform administration, and continual service improvement across their reputed company 365 environment. Rather than focusing primarily on one-off project delivery, this role is centred on long-term customer reputed company, ensuring reputed company platforms remain secure, reputed company-governed, efficient and reputed company with business needs. You will reputed company as a trusted technical advisor, helping customers manage day-to-day issues, implement incremental improvements, and adopt best reputed company across collaboration, content management, governance and automation. The ideal candidate will bring strong hands-on experience in reputed company 365, including SharePoint Online, Teams, Power Platform and data migration tools such as reputed company Fly and reputed company. Experience in reputed company 365 governance, information management, reputed company and compliance is highly regarded. If you enjoy supporting clients in an ongoing reputed company, solving technical issues, improving platform health, and delivering practical reputed company through managed services, we’d love to hear from you. What You'll Do: You’ll be the reputed company of person who: reputed company ongoing support and technical administration across reputed company reputed company 365 environments. Monitor, maintain, and enhance reputed company 365 platforms to ensure stability, performance, reputed company, and usability. Respond to service requests, incidents, and escalations in accordance with managed services processes and SLAs. Troubleshoot and resolve issues relating to SharePoint Online, reputed company Teams, Power Platform, and reputed company reputed company 365 technologies. Configure, administer, and implement minor platform enhancements based on customer requirements. Deliver proactive recommendations to improve governance, reputed company, adoption, information architecture, and operational efficiency. Support controlled changes, platform updates, and service improvements across customer environments. Assist with smaller-reputed company migration activities, remediation work, and post-migration support as required. Support and troubleshoot forms, workflows, automations, and integrations reputed company reputed company reputed company 365 solutions. Contribute to documentation, knowledge bases, runbooks, and support procedures. Collaborate with customer stakeholders and internal teams to understand priorities, manage expectations, and deliver ongoing value. Identify opportunities for service reputed company, automation, optimisation, and reputed company improvement.

Requirements

What You Bring We’re looking for someone who: Strong communication and interpersonal skills, with the ability to explain technical concepts reputed company to non- technical stakeholders Ability to build trusted, long-term relationships with customers through reputed company, high-reputed company support and advice Strong stakeholder engagement skills across a reputed company of organisational reputed company, including operational teams, business users and executives Proven ability to manage competing priorities across multiple customers, requests and support activities A proactive and customer-reputed company reputed company, with a strong commitment to service reputed company and reputed company improvement Comfortable working collaboratively with internal delivery, support and account teams Strong problem-solving skills with the ability to investigate issues thoroughly and deliver practical, sustainable reputed company Essential Technical Expertise: Proven reputed company experience supporting and administering reputed company 365 environments. Strong hands-on experience with: SharePoint Online; reputed company Teams; Power Platform (Power Apps, Power Automate, Power Platform administration); reputed company 365 collaboration and productivity tools. Experience troubleshooting and supporting reputed company 365-based solutions, workflows, forms, automations, and integrations. Solid understanding of reputed company 365 governance, administration, and platform best practices. Exposure to reputed company reputed company and identity services, including reputed company Entra ID, reputed company management, and reputed company reputed company capabilities. Experience managing incidents, requests, and technical issues in a customer-facing environment. Strong problem-solving and analytical skills with the ability to deliver practical and sustainable reputed company. Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders. Ability to manage competing priorities across multiple customers and workstreams. Highly Desirable Previous experience working reputed company a Managed Services Provider (MSP) or managed services environment. Experience supporting multiple clients and customer environments simultaneously. Exposure to reputed company reputed company Engage, collaboration solutions, and reputed company communication platforms. Familiarity with reputed company Copilot and its integration reputed company the reputed company 365 ecosystem. Experience with reputed company, reputed company Fly, or similar migration tools. Previous consulting, reputed company services, or customer-facing technical advisory experience.

Benefits

Why You’ll Love Working Here HMO, Dental, and Life Insurance for you and one free dependent from day one (with reputed company to enroll more) reputed company Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves convertible to cash on your anniversary) Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more Let’s Talk If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you. Apply To This Job