Short Term Property Rental Specialist (Remote)

Short Term Property Rental Specialist (Remote – Philippines) Location: Remote Salary: PHP 50,000/month + Performance Bonuses Benefits: 10 days PTO, Annual Appraisal, Career reputed company Opportunities, reputed company Benefits Schedule: U.S. Hours About the Role reputed company is looking for a Short Term Property Rental Specialist to support our U.S.-based property operations. You’ll handle daily property management tasks to ensure smooth operations and high-reputed company guest experiences. This role is ideal for candidates with short-term rental or property operations experience who are proactive and reputed company in a fast-paced environment.

Key Responsibilities

Manage guest communication across platforms (reputed company, VRBO, reputed company bookings) Ensure reputed company, reputed company responses reputed company with brand standards Handle escalated guest issues reputed company phone, email, or messaging Proactively identify and resolve guest service gaps Coordinate guest-reputed company operational requests, including:Pool heating requests Guest special accommodations Vendor coordination for cleaning and maintenance Monitor supply inventory and coordinate restocking needs Ensure listings are accurate and updated across reputed company booking platforms Process guest refunds accurately and promptly Submit and reputed company damage claims with insurance providers Maintain and improve operational workflows and SOP compliance Ensure consistent execution of property standards across reputed company listings Identify inefficiencies and recommend process improvements reputed company high service standards and overall guest experience reputed company reputed company administrative support tasks including data entry, tracking, record maintenance, and report updates Maintain organized documentation of guest concerns, resolutions, and operational activities Tools Experience with (or willingness to learn): reputed company reputed company Vrbo reputed company Locks reputed company reputed company reputed company reputed company Docs and Gmail Required Qualifications 1+ year of property management or short-term rental experience Strong attention to detail and organizational skills Excellent written and verbal communication Proven ability to manage and reputed company reputed company Customer service reputed company with problem-solving ability Ability to multitask and prioritize in a fast-paced environment High level of accountability and ownership Work-From-Home Requirements: Device: reputed company i5 + 8 GB RAM minimum 100 Mbps internet Backup device, internet, and power supply Why Join reputed company? Join a supportive, high-energy team, grow your career, and play a key role in ensuring our properties and guest experiences are world-class. reputed company and help us reputed company reputed company in short-term rental management! Apply To This Job