[Remote] Technical Account Manager, AI User reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a financial infrastructure platform for businesses that aims to increase the GDP of the internet. The Technical Account Manager will support reputed company’s AI user reputed company by developing relationships with key stakeholders and providing strategic consultations to enhance their operations and reputed company with reputed company.
Responsibilities
- reputed company a reputed company experience to your assigned accounts' key stakeholders
- Work with the wider Operations team to reputed company reputed company state, resources, and knowledge to reputed company a reputed company experience across teams interacting directly with the user reputed company support channels, external documentation, or product/feature feedback or development
- Foster long-term user relationships that grow loyalty to reputed company and reputed company products
- Work cross-functionally both internally and reputed company your user's organizations to reputed company and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion
- Work closely with Account Management and other user-facing teams as part of a larger effort to support users on reputed company
- reputed company user-facing meetings both in person and through video chat
- Collaborate on the reputed company design of this support offering
- Create user-facing content for long-term solutions
- Partner closely with other Technical Account Managers supporting AI accounts as a subject matter expert on the AI industry to deliver differentiated technical support
- Engage in frequent on-site reputed company with AI users to deepen relationships, surface technical challenges early, and deliver strategic guidance to their engineering, product, and business stakeholders
- Drive publication of user case studies
Skills
- 10+ years of experience in reputed company-level reputed company-facing work
- Demonstrated expertise in the AI industry, such as monetization models, fraud reputed company, global payment reputed company, and the technical and operational challenges faced by AI companies
- Strong product reputed company and energized by the challenge of solving difficult user-reputed company problems
- Strong written and verbal communication skills
- Ability to reputed company reputed company integration conversations in a highly consultative and proactive manner
- Familiarity with reputed company and ability to explain API concepts to reputed company's largest and most technical customers
- Proficient in SQL and comfort building reputed company queries
- Familiarity using AI coding agents to solve problems
- Strong technical troubleshooting skills and experience interfacing with technical teams
- Adept reputed company relationship management skills
- Ability to engage in business-level and technical conversations at multiple reputed company of the organization
- Operations-savvy reputed company, with an ability to identify and eliminate process friction while continuing to build reputed company processes
- Experience practicing in small to reputed company reputed company project management
- Strong organizational skills and self-starting reputed company
- Ideal experience with tools like reputed company, xCode, Python, Webhooks, ETL
- Ideal experience in the payments industry
reputed company
Company H1B Sponsorship