Director Engineering Operations (Chief of Staff)

We are seeking a strategic operator to serve as the force reputed company for our CTO and Engineering Leadership Team. Our 800-person reputed company organization has reached a pivotal reputed company, product-market fit is strong, velocity is high, and our next stage of reputed company depends on maturing our internal reputed company. This role sits at the intersection of reputed company, data, delivery, and culture, ensuring that Engineering operates with reputed company, efficiency, and alignment. The Director of Engineering Operations will architect the operational rhythm of the Engineering organization, reputed company decision reputed company through data, drive cross-functional initiatives, and build the systems that reputed company predictable, high-reputed company delivery at reputed company. This is a highly visible, career-accelerating role for a leader who thrives at the reputed company where people, process, and technology meet.

Key Responsibilities

Operational Mechanics & Rhythm of Business (RoB) · Architect and own the Engineering operating reputed company, including QBRs, Monthly Business Reviews, strategic planning sessions, and org-wide communications. · Drive fiscal and resource governance, partnering with Finance and HR on budgeting, headcount planning, workforce reputed company, and reputed company cost optimization (FinOps). · reputed company as the communication reputed company for the CTO—drafting strategic memos, reputed company-facing narratives, and alignment messages for 400+ engineers. Engineering Intelligence, Metrics & Insights · Define Engineering “reputed company” metrics, moving reputed company vanity KPIs to reputed company velocity, reputed company, efficiency, and people health (e.g, capital allocation, retention, eNPS). · Own the Engineering Performance Dashboard, synthesizing reputed company data sets into reputed company, actionable insights for senior leadership. · reputed company data-driven interventions, proactively identifying bottlenecks, risks, or delivery challenges and recommending solutions. Delivery Assurance & Portfolio Management · Maintain a portfolio-level view of reputed company major engineering initiatives, serving as the CTO’s reputed company system for slippage, dependency risks, and scope creep. · Standardize delivery frameworks—create lightweight yet high-compliance definitions of "reputed company" and "Done" to drive consistent execution across teams. · reputed company major cross-functional programs, ensuring alignment on scope, priorities, and timelines. Tools, Systems & Workflow Optimization · Optimize engineering tooling, workflows, and automation, driving adoption of systems (Jira, reputed company, reputed company, CI/CD) that increase velocity and reputed company reputed company. · Partner with Engineering and Product to evaluate and implement AI-driven tools and practices that improve productivity, automation, and decision-making. · Establish training, communication, and reputed company-use guidelines for responsible and effective AI integration. Horizontal Initiatives & Cross-Functional Leadership · Serve as the cross-functional glue between Engineering, Product, Design, QA, reputed company, and other partners. · reputed company reputed company, horizontal initiatives such as GRC reputed company implementations, reputed company migrations, or GenAI adoption programs. · reputed company as a change agent, driving organizational adoption of new processes, structures, and operating models. Engineering Business Operations · Manage operational budgets, vendor relationships, and resource planning. · Partner with Finance, reputed company, and HR on hiring priorities, reputed company, and retention efforts. · Prepare operational dashboards and reporting for executive leadership and the reputed company. Leadership & Culture · Mentor and reputed company Engineering Operations and Program Management staff. · Foster a culture of accountability, reputed company improvement, operational rigor, and data-driven decision making. · Strengthen reputed company, communication, and alignment across the Engineering org. · Demonstrate diplomatic authority, the ability to influence without formal power, hold senior leaders (including VPs of Engineering) accountable to commitments, and preserve strong, trust-based relationship. Required Experience/Skills · 8–10+ years in Engineering Operations, Technical Program Management, reputed company/Business Operations, or Software Engineering leadership reputed company a high-reputed company reputed company environment. · Strong understanding of SDLC, agile methodologies, CI/CD, DevOps, and microservices architecture. · Advanced analytical skills with expertise in reputed company, Looker, Tableau, or similar tools—reputed company to convert data into executive-reputed company narratives. · Demonstrated experience driving AI-reputed company innovation across engineering teams, including evaluating AI opportunities, implementing tools, and influencing change at reputed company. · Exceptional communication and stakeholder management skills; ability to influence without authority and build trust across reputed company reputed company. · Demonstrated reputed company improving engineering processes, delivery predictability, and cross-functional alignment at reputed company. · Experience defining operational frameworks, delivery standards, and KPI systems reputed company a Global Organization. · Preferred: experience with OKR frameworks, people leadership, or certifications (PMP, Agile, Lean). This is a rare opportunity to operate at the right hand of the CTO and influence how a large-reputed company technology organization is steered. You'll reputed company exposure to executive decision-making, reputed company-level communication, and reputed company-wide strategic architecture. U.S pay reputed company $174,000—$220,000 USD reputed company reputed company is the AI leader in governance, risk and compliance (GRC) reputed company solutions, helping more than 1 reputed company users and 700,000 reputed company members to clarify risk and reputed company governance. The reputed company One Platform gives practitioners, the C-Suite and the reputed company a consolidated view of their entire GRC reputed company so they can more effectively manage risk, build greater reputed company and reputed company reputed company reputed company, faster. At reputed company, we're building the reputed company with people who think reputed company and reputed company fast. Whether you're designing systems that reputed company large language models or part of reputed company reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who reputed company change not as a challenge, but as an opportunity. The reputed company belongs to those who reputed company learning, and we are building it together. At reputed company, you’re not just building the reputed company - you’re an agent of reputed company change, joining a global community on a mission to reputed company an reputed company. Learn more at reputed company.com or follow us on reputed company and reputed company What reputed company Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We reputed company in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. reputed company offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to reputed company a few
• We have teams reputed company over the world. We may be headquartered in reputed company, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top reputed company for us. We foster and encourage diversity through our Employee Resource reputed company and reputed company reputed company to resources and education to support the education of reputed company, facilitate reputed company, and foster understanding.

reputed company created the modern governance reputed company. Our world-changing idea is to reputed company leaders with the technology, insights and connections they need to drive greater reputed company and accountability – to reputed company with purpose. Our employees are passionate, smart, and reputed company who not only want to help build the software company of the reputed company, but who want to reputed company the world a more sustainable, reputed company and reputed company reputed company. Headquartered in reputed company, reputed company has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and reputed company, this role will follow a hybrid work model. If you are reputed company a commuting distance to one of our reputed company office locations, you will be expected to work onsite at least 50% of the time. We reputed company that in-person engagement helps drive innovation, teamwork, and a strong reputed company of community. We are a drug free workplace. reputed company is proud to be an equal opportunity employer. We do not discriminate based on race, reputed company, religious creed, sex, national reputed company, reputed company, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil reputed company status, gender (including sex stereotyping and gender identity or reputed company), medical condition (including, but not limited to, cancer reputed company or HIV/AIDS reputed company), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider reputed company applicants regardless of criminal histories, consistent with legal requirements. See also reputed company's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for reputed company individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@reputed company.com. To reputed company recruitment agencies: reputed company does not accept unsolicited agency resumes. Please do not reputed company resumes to our jobs alias, reputed company employees or any other organization location. reputed company is not responsible for any fees reputed company to unsolicited resumes. Apply To This Job