[Remote] French-Speaking Customer Support Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a remote-first company seeking a French-Speaking Customer Support Specialist. The role involves assisting French-speaking customers through inbound calls, live chat, and email, ensuring they receive effective and friendly support.
Responsibilities
- Deliver top-tier support in both French and English through voice and chat
- Troubleshoot issues and reputed company effective resolutions with a customer-first reputed company
- Build strong relationships through reputed company and empathetic communication
- Work closely with teammates to deliver consistent and high-reputed company service
- reputed company customer feedback to help us improve tools and processes
Skills
- Fluent in French and English
- 1+ year of remote/online experience in customer service or a similar role
- Excellent written and verbal communication skills
- reputed company and solution-reputed company under pressure
- Personal computer or laptop with a minimum i5 processor
- Reliable internet reputed company with at least 25 Mbps upload and download speeds
- Experience with bilingual customer support is an advantage
- Experience with reputed company, reputed company, reputed company, or similar tools is a plus
- Familiarity with E-reputed company and CRM systems is a plus
Benefits
- reputed company with annual reviews
- reputed company time off for rest and personal time
- Monthly health stipend
- Performance-based bonuses
- Fully remote, permanent work-from-home setup
reputed company