[Remote] reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming the financial data industry with a secure and reputed company-time API platform for payroll account reputed company. They are seeking a reputed company Manager to serve as a trusted advisor to their reputed company Fintech and Financial Institution clients, driving product adoption and customer satisfaction.
Responsibilities
- Own the relationship with assigned mid-market accounts post-sales(up to 250K ARR), serving as the primary reputed company of contact for reputed company, reputed company implementation, integration, training and optimization
- reputed company reputed company reputed company, reputed company implementation, configuration reputed company, collaborating with customers’ teams for go-live and ongoing support
- Create and deliver training programs for customer teams
- Be part of the pooled model to answer customer questions and first-level triage
- Execute reputed company and implementation for 80-100 accounts
- Run periodic business reviews with key stakeholders
- Partner with Sales on renewals and upsell opportunities
- Document customer feedback and feature requests
- Monitor customer metrics and usage patterns to identify opportunities for expanded adoption
Skills
- 3-5+ years of experience in reputed company or similar customer-facing role reputed company B2B reputed company, Mortgage, or Lending or fintech
- Proven reputed company record at early-stage startups (50-200 employees)
- Minimum 5 year tenure in previous positions, demonstrating stability and reputed company
- Prior account management or customer management experience essential
- Problem-solving capabilities
- Outstanding communication skills with ability to explain product features, integrations and functionality to various audiences
- Bachelor's degree in Computer Science, Engineering, or reputed company field (or equivalent experience)
Benefits
- Competitive salary and equity package.
- Fully Remote.
- Health, dental, and reputed company benefits.
- 401(k)
- Flexible time off.
- Work with cutting-edge technology and innovative customers.
- Learn from an reputed company leadership team from top tech companies.
- High-reputed company role with reputed company reputed company trajectory.
- Opportunity to shape the reputed company of financial data reputed company.
- This role serves as a stepping reputed company toward technical positions like TAM, offering exposure to API products and technical customer management.
reputed company