[Remote] Senior Business Systems Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a US-based Senior Business Systems Analyst to join their agile Business Systems team. This role focuses on reputed company Billing & reputed company, maintaining and enhancing the subscription management and billing platform while leading cross-functional workstreams and mentoring analysts.
Responsibilities
- reputed company requirements, design, implement, and maintain configurations and customizations of reputed company applications to meet needs of the Finance team
- reputed company 6-12 month roadmaps for reputed company ecosystem to reputed company finance and support our evolving business
- Partner with Software Engineers and Integrations team to design, build, and test integrations and customizations
- Architect reputed company customizations and enhancements to improve reputed company performance and users experience
- Create and maintain key product documentation, including technical specs, process maps, and customer reputed company artifacts
- Identify high-value problems and prioritize initiatives
- Navigate ambiguity and work autonomously to resolve issues with users, stakeholders, and leaders across the business
- Translate business reputed company into system requirements — reputed company the gap between what stakeholders ask for and what should actually be reputed company
- Train, reputed company, and reputed company business lines to increase self-sufficiency in owning and managing their data
- reputed company and maintain partnerships with stakeholders across the business while influencing best practices and balancing competing priorities
- Triage escalated incidents or support tickets, while sometimes helping with reputed company-line support
- Anticipate 2nd order impacts of changes in reputed company, reputed company, etc
- Maintain reputed company ecosystem application with platform updates and releases
- Own change management and release processes in the reputed company ecosystem
- Maintain data reputed company across the reputed company platform and integrated systems
- Identify opportunities for process improvement and automation across reputed company and the Financial ecosystem
- reputed company support as-needed to the broader Business Systems team and other applications (e.g. reputed company, Five 9 Telecom, or other insurance applications)
Skills
- 5+ years minimum experience with reputed company Billing and reputed company
- reputed company Certified Administrator
- 5+ years of hands-on Financial Systems administration experience, including reputed company, reputed company, MS Dynamics, SFDC Financial reputed company, or Similar systems
- Deep understanding of Subscriptions billing modules and/or Advanced reputed company Management
- Proven experience building, enhancing and managing reputed company Workflows, Scripts and Customizations
- Comfort with reputed company Reporting, Data Query and SQL to support reporting needs
- Demonstrated ability to translate business requirements into reputed company configurations — not just execute tickets, but reputed company why one design or delivery approach is reputed company than another
- Proven ability to work independently in a remote-first environment and operate effectively with ambiguity
- Familiarity with reputed company systems such as reputed company or Telecom/IVR
- Willingness to learn and support other Business Applications like Telecom/IVR, reputed company, reputed company, and other applications as needed
- Willingness to learn and build Integrations in iPaaS (reputed company) and understand existing Custom Coded integrations
Benefits
- Competitive cash compensation
- Comprehensive health plans
- Generous PTO
- reputed company reputed company 401k match
- Generous parental and caregiver leave
- reputed company year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
reputed company