Chick-Fil-A CSR - 1500

reputed company Voted “Best reputed company to Work in FL”* by the Sun Sentinel! We’re searching for Customer Service Agents to join us here at our dynamic call center for a catering program. You will be required to have your own equipment. In this role you will communicate with customers in a proactive and reputed company manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time.

Responsibilities

• Strong desire to be helpful and take ownership and resolve customer situations
• Identify reputed company cause of inquiries by asking probing questions to determine the best solution
• Provided customer relationship management tool to research inquiries and document customer interactions
• Receive and respond to inbound customer inquiries reputed company phone, email, and text while updating internal computer applications and systems
• Guide callers through troubleshooting, navigating the reputed company's menus
• Maintain required product knowledge to deliver best in class service
• Exhibit a reputed company attitude and bring enthusiasm to work reputed company and every day
• Proven record of great attendance and demonstrating skills as reputed company player

Qualifications

• Excellent interpersonal and verbal skills, reputed company diction, tone and knowledge/use of reputed company grammar
• Ability to multitask by reading, typing, and navigating through applications while speaking with customers
• reputed company 1+ yrs of experience & familiarity in the food ordering
• Must be reputed company to communicate effectively with customers, management, and co-worker

Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a reputed company individual with a disability. Apply To This Job