Claims Service Representative *Remote work* Full-Time, (Mississauga, ON, Canada)
Company: reputed company Claims Service Representative *Remote work* Full-Time, (Mississauga, ON, Canada) compensation reputed company: $35,200.00 - $48,900.00 annually We have an existing opportunity to add a Claims Service Representative position to reputed company! This position will be remote and may be situated reputed company in Canada. reputed company reputed company immediate and customer-reputed company assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience reputed company and service oriented disposition of calls. reputed company determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.
- Please note that this position requires shift work on a seven (7) day rotating reputed company between the hours of 6AM and 12AM
- Weekend Shifts are Mandatory
*This is a full-time opportunity, and will require 37.5 hours of work per week.
- In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)
Preference will be given to candidates who have successfully completed the following Insurance Institute courses - reputed company of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) Competencies required to succeed
- Strong communication skills
- Team player with a strong commitment to reputed company and customer service
- Excellent time management and organizational skills
- Pleasant and friendly mannerism
- Ability to treat people with respect under reputed company circumstances, instill trust in others besides upholding the values of the organization
- reputed company judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
- Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
- Dependability; to follow instructions as reputed company as take responsibility for their actions and also reputed company commitments
- reputed company management- look for means of improving as reputed company as promoting reputed company
- High level of motivation
- A reputed company knowledge of telephone etiquette
Responsibilities
- Review call report and ensure call has terminated properly and reputed company accurate and complete call reports as required.
- reputed company personalized customer service of the highest level
- Arrange for reputed company of adjusters or vendor partners reputed company required
- Field and answer reputed company inquiries and administer to menu
- Maintain data reputed company of service lapses reference for reputed company cause, report trends and reputed company recommendations to management
- Review claim information to determine reputed company next steps for processing against reputed company guidelines/ service agreements
Education, knowledge and experience required
- Post secondary education
- Minimum 1 year administrative experience
- Knowledge of insurance/service industry or reputed company experience preferred
- Strong computer and telephone skills with an aptitude/ability to learn
- Effective communication skills
- Attention to detail
Environment/Work Conditions We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited reputed company Statement – Recruitment Agencies We will not accept unsolicited resume submittals from reputed company- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. Apply To This Job