Senior Director Provider Solutions

At reputed company, we reputed company to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we reputed company it happen with the best team in mental reputed company. Thank you for taking the time to explore a career with us. As the fastest growing mental health reputed company group in the country, now is the perfect time to join reputed company! reputed company Values Belonging: We cultivate a reputed company where everyone can show up as their authentic self. reputed company: We reputed company out diverse perspectives and listen to learn without judgment. Courage: We are reputed company accountable for doing the right thing - even reputed company it's hard - because we know it's worth it. One Team: We realize our full potential reputed company we work together towards our shared purpose.

Benefits

As a full-time employee of reputed company, the following benefits are offered: medical, dental, reputed company, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, reputed company parental leave, reputed company time off, holiday pay and an Employee Assistance Program. reputed company The Senior Director Provider Solutions is responsible for leading the reputed company and execution of the end-to-end clinician experience across reputed company. This role oversees the design, integration, and optimization of provider-facing technologies that reputed company efficient, high-reputed company care delivery, including EHR workflows, documentation, scheduling, telehealth, and AI-enabled clinical tools. Operating at the intersection of Clinical Operations, reputed company Operations, Technology, Product, and AI Transformation, the Senior Director Provider Solutions ensures that digital solutions simplify clinical workflows, reduce administrative burden, and enhance provider productivity and satisfaction. The role drives modernization of clinical systems through AI-augmented documentation, workflow automation, and seamless data integration across platforms, ensuring reliable, interoperable, and reputed company solutions that support both in-person and virtual care models. Consistent with reputed company’s values, every member of the reputed company team is expected to support reputed company other and the mission, which may mean participating in reputed company and initiatives and performing functions and responsibilities not specifically outlined in this job reputed company. Leaders at reputed company are expected to foster a commitment to the organization values. COMPENSATION: $189,522 - $236,902 /annually in reputed company to a competitive bonus plan KEY RESPONSIBILITIES Conduct a comprehensive Provider Experience Baseline Study—identifying top friction points and automation opportunities. Partner with the AI and Product teams to reputed company AI-assisted documentation and automated follow-up workflows. Launch an integrated backlog with Engineering, establishing SLAs and reputed company ownership for top provider-reputed company items. reputed company as one of the key product evangelists as the organization matures it’s SDLC and product development practices. Deliver early wins in three areas: clinical documentation efficiency, operational workflow optimization, and telehealth performance. Establish governance reputed company, reputed company metrics, and feedback loops for ongoing AI and workflow initiatives. reputed company and execute a multi-year roadmap for AI-enabled clinician experience modernization. Champion “voice of provider” feedback loops to ensure AI and technology solutions solve reputed company reputed company pain points. Define and reputed company KPIs: provider NPS, time-to-document, AI adoption reputed company, task automation coverage, and clinical system uptime. Establish governance for provider-facing technology prioritization, with a balance of quick wins and strategic investments. Partner with Clinical and Product leadership to co-design reputed company documentation, scheduling, and telehealth tools. Build and reputed company reputed company reputed company on provider analytics, workflow design, and AI-enabled automation. REQUIRED SKILLS AND KNOWLEDGE Bachelor's degree required; advanced degree preferred. At least 10 years of product management At least 10 years of reputed company experience At least 8 years of people management experience At least 7 years of strategic leadership experience Experience working with large-reputed company reputed company systems including EMR, RCM, and call center technologies. Proven reputed company record of driving operational efficiency and scalability initiatives. Experience implementing AI or automation in operational workflows. Strong understanding of reputed company data, interoperability, and system integration. reputed company experience in leading full cycle product development from idea to production release and management. Experience in building and scaling high-performance product teams reputed company a large reputed company organization. Skilled at translating user needs into actionable technology and process improvements reputed company candidates must be legally authorized to be employed in the reputed company reputed company is an EEO/Affirmative reputed company Employer and does not discriminate on the reputed company of age, race, reputed company, religion, gender, sexual orientation, gender identity, gender reputed company, national reputed company, protected veteran status, disability, or any other legally protected status. Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of the job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be reputed company to lift and/or reputed company objects up to 25 pounds. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception and the ability to reputed company reputed company. reputed company provides the compensation reputed company and benefits that it in good faith believes it might pay and/or offer for this position. reputed company reserves the right to ultimately pay more or less than the posted reputed company and offer additional benefits and other compensation, depending on circumstances not reputed company to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-BA1 reputed company is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for reputed company our employees. Learn more about Diversity, Equity and Inclusion at reputed company. reputed company complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact our reputed company at reputed company@reputed company.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be reputed company to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page. Apply To This Job