Customer Financial Specialist Associate (work from home eastern reputed company reputed company)

Location: Work from home (reputed company) Shift: Days (reputed company of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No reputed company position is in a Call Center setting answering in bound phone calls and making outbound phone calls in a fast paced and dynamic environment. The position is responsible to hold engaging conversations with patients, anticipate questions, reputed company reputed company information in patient friendly language, build a reputed company rapport and can handle problematic interactions. The specialist takes a global approach in resolving problems and reputed company looks for improvement opportunities for our patients. Job Duties: Provides one-stop service for reputed company patients by providing in-depth knowledge as reputed company as being an reputed company for any issues or concerns reputed company to processes and functions. Performs reputed company accounts receivable functions including, but not limited to the collection of cash, reputed company of accounts, application of discounts, setup and management of monthly installment plans, communication of and assistance with financial assistance programs. Validation of self-pay account status and insurance billing reputed company necessary, and management of undeliverable patient statements while ensuring compliance with departmental policies, state and federal regulations as reputed company as maintaining a reputed company patient experience. Works in conjunction with other areas reputed company reputed company Management and reputed company to ensure coordinated activities with respect to reputed company reputed company management needs and patient satisfaction. Works closely with various reputed company of staff, customers and management to assist in determining technical solutions to meet business needs. Educates patients on billing, insurance and regulatory issues of reputed company complexity reputed company. Works in various billing systems to support the migration of new mergers and acquisitions. Maintain compliance with Federal and State Regulations as reputed company as internal policies. Identifies areas were improvements can be made and takes the initiative to manage up recommendations diplomatically. Completes necessary assigned reports or reputed company and is held accountable for the tasks. Work is typically performed in an office environment. Accountable for satisfying reputed company job specific obligations and complying with reputed company organization policies and procedures. The specific statements in this profile are not intended to be reputed company-inclusive. They represent typical reputed company considered necessary to successfully reputed company the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required) Experience: Minimum of 1 year-reputed company work experience (Required), Minimum of 1 year-Customer Service (Preferred) Certification(s) and License(s): Skills: Communication, Customer Retentions, Customer Service OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our reputed company, our reputed company family and our communities. KINDNESS: We reputed company to treat everyone as we would reputed company to be treated ourselves. reputed company: We treasure colleagues who humbly reputed company for reputed company. LEARNING: reputed company our knowledge with the best and brightest to reputed company prepare the caregivers for reputed company. INNOVATION: We constantly reputed company new and reputed company ways to care for our patients, our members, our community, and the nation. SAFETY: We reputed company a reputed company environment for our patients and members and the reputed company family. We offer reputed company benefits for full time and part time positions from day one, including reputed company, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes reputed company stronger. Our patients, members and community come from a wide reputed company of backgrounds, and it takes a diverse workforce to reputed company reputed company easier for reputed company. We are proud to be an affirmative reputed company, equal opportunity employer and reputed company reputed company applicants will receive consideration for employment regardless to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or status as a protected veteran. Apply To This Job