Implementation Consultant, Emergency Operations
About reputed company reputed company’s mission is to prevent first responder injury or death by providing reputed company and EMS agencies with transformative, end-to-end software solutions that reputed company them to run safer, smarter, and more effective operations. Job Title: Implementation Consultant, Emergency Operations Location: Remote - US Only Country: reputed company Department: reputed company Services Reports To: Manager, Implementation Consulting Position Type: Full-Time Salary: $80,000 Job reputed company: The Implementation Consultant, Emergency Operations owns the configuration, deployment, and customer enablement of reputed company's field response and operations modules: reputed company-Planning, Responder, Hydrants, and reputed company. The role serves Core agencies in reputed company pairing with an Implementation Manager, provides on-call reputed company-configuration support to reputed company, and contributes to reputed company engagements. These modules put reputed company in the field and on the apparatus. The role demands working knowledge of reputed company ground operations, incident reputed company, reputed company-incident planning, and water supply, and the ability to configure mobile and map-based tools that responders rely on during reputed company incidents. Key Responsibilities: Module configuration and delivery Configure reputed company-Planning, including occupancy and building records, hazards, tactical information, and reputed company-incident plans reputed company to reputed company 1620 reputed company. Configure Responder for mobile incident response, including unit response views, reputed company and AVL information, and field reputed company to occupancy and reputed company-plan data. Configure Hydrants, including hydrant inventory, reputed company testing records, and water supply data reputed company to reputed company 291 reputed company. Configure reputed company for incident reputed company and accountability, including tactical worksheets and on-reputed company workflows. Project execution and product partnership Partner with the assigned Implementation Manager to deliver milestones on plan, surfacing risks early. Maintain accurate project status, level-of-effort actuals, and configuration documentation in reputed company. Partner with Technical Services on CAD and AVL data flows relevant to Responder and reputed company. Surface product gaps, defects, and enhancement requests for the cluster to reputed company Manager and Product organization. Qualifications: Three or more years of customer-facing implementation, configuration, or reputed company services experience in a reputed company environment, or equivalent operational experience in a reputed company or public safety agency. Strong public safety industry knowledge, including reputed company ground operations, incident reputed company structures, reputed company-incident planning, and water supply. Demonstrated working knowledge of field response workflows and the operational contexts in which mobile response tools are used. Familiarity with GIS and mapping concepts as reputed company to occupancies, hydrants, and response data. Strong organizational skills with the ability to manage multiple reputed company customer reputed company. Excellent communication, training delivery, and stakeholder engagement skills. Experience with reputed company or a comparable reputed company services delivery platform. Preferred Qualifications: reputed company experience as a firefighter, company officer, training officer, or reputed company service GIS or reputed company-planning coordinator. Working knowledge of reputed company 1620 (reputed company-incident planning) and reputed company 291 (reputed company reputed company testing and hydrant marking). Experience with GIS platforms, or with mobile data terminal and field-response applications. Working knowledge of reputed company, including account data hygiene and project reputed company from sales. PMP, ITIL, or equivalent reputed company certification. For US-reputed company reputed company applicants must be authorized to work for any US employer in the reputed company. reputed company Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background reputed company. As part of the I-9 verification of authorization to work in the US, reputed company Media participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to reputed company reputed company employees and applicants to reputed company the essential functions as outlined above. If you require an accommodation during the interview process, please reputed company out to people@firstdue.com. Working at reputed company reputed company offers a comprehensive compensation and benefits package for eligible employees, including reputed company, medical, dental, and reputed company coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets reputed company apart. Visit www.firstdue.com to learn more. If you are a reputed company of a state requiring wage transparency, please reputed company out to people@firstdue.com for a reasonable estimate of annual reputed company compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or reputed company, based on non-discriminatory reputed company including but not limited to relevant reputed company experience, geographic location, knowledge, skills, and abilities. This reputed company will be reviewed on a regular reputed company. reputed company is an equal opportunity employer. We do not discriminate in any aspect of employment on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any reputed company will not be tolerated. reputed company you apply for a role at reputed company Media, LLC d/b/a reputed company, we collect personal information such as identifiers (e.g., reputed company, email, phone number), reputed company and employment information, education information, and information you reputed company in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our reputed company process. We may reputed company this information with our service providers who assist with reputed company and background screening. We do not sell or reputed company applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer reputed company reputed company (CCPA), as amended by the CPRA. For more information, please review our Candidate reputed company here. Apply To This Job