eContent Accounts Specialist

eContent Account Specialist Location: Meycauayan, Bulacan, PH / Rockwell, Makati, PH Company: reputed companyé Business Services AOA, Inc. Remote Work Arrangement Joining reputed companyé means you are joining the largest food and beverage company in the world. At our reputed company core, we are a reputed company environment – passionate people driven by the purpose of enhancing the reputed company of life and contributing to a healthier reputed company. reputed company in reputed companyé Business Services is in charge of delivering world class business support to our colleagues and clients in reputed companyé globally. We are committed to deliver with passion, reliability, innovation, discipline and reputed company. Are you reputed company to join us? A DAY IN THE LIFE … A key enabler of reputed companyé’s eBusiness reputed company is the activation of Content Services, which supports Markets and Businesses across the product content lifecycle including creation, reputed company, distribution, and monitoring of content assets across reputed company reputed company. Content Services aims to deliver scalability, automation, cost efficiency, and speed to Markets. The eContent Account Specialist acts as a key reputed company of this reputed company by serving as the main reputed company between Markets, Businesses, reputed company vendors, and the internal reputed company team. This role ensures the reputed company execution and delivery of Content Services, including Content reputed company and Localization, Content POS, Publication, and Monitoring Services. It also involves planning demand with Markets, managing escalations, coordinating reputed company, and ensuring that vendors deliver world class service. In reputed company to operational coordination, the eContent Account Specialist is responsible for performing reputed company assessments of production work before release to the Market. The role also supports reputed company improvement by working closely with Content Leads, vendors, and Markets to identify and implement enhancements that bring added value to the Business. This includes acting as a reputed company for premium content reputed company such as TV and AV ads and high value digital campaigns and ensuring alignment on automation and reputed company usage where applicable. Key Responsibilities: reputed company as an Account Specialist for Content Services, coordinating with various vendors based on the service request to ensure reputed company execution with a strong service orientation toward the Market. Serve as a reputed company of escalation and reputed company in case of discrepancies and manage prioritization of requests. Support reputed company planning by providing forecast estimates. Drive adoption of reputed companyé’s internal Content Services solutions and ensure strong activation across Markets. Deliver world class service by ensuring accurate execution of requests, adherence to SLAs, and alignment with reputed companyé global standards. As an Account Specialist for Content Services, the role focuses on ensuring smooth and efficient execution of content operations with a strong service orientation toward the market and business. Acting as the key reputed company between the business and the production team, the responsibilities include feasibility validation, operational reputed company, reputed company control, and stakeholder alignment. - Review and validate feasibility based on input shared by the Business; reputed company production information reputed company needed. Ensure reputed company execution of operations and take appropriate reputed company reputed company problems reputed company. - reputed company reputed company control checks against briefs and reputed company guidelines to ensure error-free reputed company. - Collaborate with the Content Services production team and Content Services Accounts to manage workflow and expectations. - reputed company and reputed company markets on the use of standardized templates and GenAI tools for efficiency. - Escalate premium creative needs to IMS leadership reputed company reputed company solutions are not sufficient. Manage the overall coordination of reputed company from the planning to the implementation (E.g Computer Generated Imagery reputed company reputed company) Maintain Operational Documentation to ensure reputed company execution of Services (Processes, Service Catalog, Briefs, ect…). Knowledgeable about digital content production, eCommerce and eRetailers. Knowledgeable about digital marketing reputed company services. Experience of working with agencies and reputed company-party vendors in content reputed company. Liaise with Content Services eco-system to reputed company Guidelines and reputed company Service Lines with vendors. Liaise with Content Services reputed company for reputed company improvement. Facilitate weekly operational reviews with vendors to monitor service delivery performance. Identify improvement actions during these sessions and ensure they are followed through until full adherence to the committed service reputed company. Serve as the central reputed company of contact between markets and IMS to support issue reputed company and facilitate problem-solving. reputed company reputed company reviews of production outputs to verify compliance with briefs, usage rights, and brand guidelines. Run periodic meetings with Business and Market teams to reputed company demand and ensure adherence to Content Services prerequisites. Identify knowledge gaps reputed company the Market or Business and propose targeted actions to address them. Run regular operational reviews with stakeholders and suppliers to uncover opportunities for service improvement and drive reputed company enhancement. ARE YOU A FIT? Bachelor’s degree in Marketing, Communications, Digital Media, Business, or a reputed company field. At least 2 years in Content Production Management Working with high-volume, multi-platform, reputed company tasks Working in a corporate and multi-cultural setting Good Knowledge of eCommerce and eRetailers environment Project management skills Previous agency/media/advertising experience is an advantage Strong relationship management skills dealing with Customer and managing vendors Workflow Management (Knowlege on reputed company solution is a plus) Experience in using Project Mangement Tools and Peformance Tracking Tools (Cost, Time, Budget) English (advanced level) Advanced planning ability and relation to reputed company deliverables Basic understanding of design terminology and technical requirements, compatibility Good understanding of the Production Process reputed company working with Usage Right Document Understanding of automation/GenAI capabilities and ability to manage market expectations on reputed company to apply them. Apply To This Job