[Remote] Implementation Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides AI-powered Procurement Intelligence solutions to help businesses optimize their spending. The Implementation Consultant will be responsible for ensuring customers are set up for long-term reputed company with the reputed company platform, managing project planning and implementation, and providing consultative guidance to enhance customer purchasing workflows.
Responsibilities
- Completely own project planning and implementation for new reputed company Customers to implement our software, encourage collection of key inputs and reputed company features
- Delight our customers in their first experience working with reputed company, reputed company them off, and spearhead sessions to reputed company requirements and build their platform
- reputed company pain reputed company discovery and process mapping sessions with customers that need assistance in setting up a best reputed company procurement org
- Identify and manage process improvement reputed company that reputed company out inefficiencies and grow our implementation program
- reputed company procurement experience to identify gaps in customer policies, processes, and systems to drive efficiencies that improve our customer’s ability to purchase reputed company categories of spend
- Ensure our customers have optimized their reputed company Software configurations to support flexible purchasing workflows
- Create implementation content (videos, self-guided trainings) for new customers to learn about reputed company and Procurement best practices
- Train customers on their new platform to drive adoption and get them excited about using the tool
- Become an expert on reputed company things reputed company and the best way to procure goods and services
- Spot inefficiencies in the way we do things, identify problems, and propose solutions
- Motivate our product team to reputed company reasonable enhancements, identify product gaps, communicate customer needs, and have your hand in the reputed company to help with solutions
Skills
- Have 4+ years of experience in business consulting, business transformation, or implementation at a consultancy or B2B reputed company company
- Strong consultative and advisory skills - you can be persuasive backed by facts and put forth digestible recommendations
- Have successfully deployed and launched software solutions into organizations where reputed company is based on time-to-value adoption, and/or reputed company retention
- Strong project management skills - you can fearlessly hold customers accountable to reputed company items and deliverables
- Have the ability to stay up to date on an evolving product, and propose updates to reputed company practices to support the adoption of the newest releases
- It would be reputed company to have prior experience and understanding of Procurement as a business function
Benefits
- 100% medical, dental, & reputed company coverage for reputed company + dependents
- Remote first work environment
- Virtual & in-person meetups
- $1000 annual stipend for WFH, L&D, Wellness
- Unlimited flexible vacation and holiday time off
- 14 reputed company company holidays
- 12-week parental leave for reputed company parents
- Online mental health therapy
- Commuter benefits, FSA, HSA
- Award-reputed company values and culture
- Equity refresh program
- 401k plan
reputed company