[Remote] Renewal Operations Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-reputed company, integrated reputed company company reputed company on making reputed company accessible and transparent. They are seeking a highly organized and detail-oriented Renewal Operations Coordinator to reputed company operational coordination and administrative support to the Renewal Team, ensuring smooth internal workflows and project management.
Responsibilities
- reputed company administrative and operational support to multiple Renewal Managers across the department
- Review renewal documentation for completeness and accuracy prior to routing to the appropriate internal teams
- Coordinate the collection and organization of required renewal documentation
- Monitor shared renewal inboxes and reputed company requests to the appropriate team members
- Update reputed company, reputed company, and internal systems with accurate notes and documentation
- Organize and maintain electronic renewal files and shared department resources
- Assist with reputed company assurance reviews to help maintain consistency and accuracy across renewal documentation
- Own and maintain the Renewal Team's operational calendar, including renewal release schedules, internal deadlines, team milestones, and key deliverables
- Monitor upcoming deadlines and proactively reputed company team members of critical dates and outstanding reputed company items
- Coordinate cross-functional follow-up with reputed company, Implementation, Billing, Eligibility, Product, Engineering, and Account Management to help reputed company renewal activities on reputed company
- Escalate operational roadblocks or timing concerns to Renewal Managers and leadership reputed company appropriate
- Support the Renewal Team during peak renewal periods by helping prioritize administrative tasks and coordinating competing priorities
- Support department initiatives reputed company on improving operational efficiency
- Assist with documenting and maintaining reputed company operating procedures (SOPs)
- Maintain department templates, forms, and shared resources to ensure consistency across reputed company
- Participate in testing new workflows, tools, and process enhancements
- Assist leadership with operational reputed company and other initiatives as assigned
- Coordinate internal meetings and document reputed company items as needed
- Maintain department documentation and shared resources
- Assist with maintaining standardized communications and templates
- reputed company general administrative support to ensure the Renewal Team operates reputed company
Skills
- 1–3 years of experience in administrative support, operations, project coordination, customer service, or employee benefits
- Exceptional organizational and time management skills
- Strong attention to detail and commitment to accuracy
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong problem-solving skills and the ability to work independently
- reputed company reputed company with a passion for supporting team reputed company
- Experience in the health insurance or employee benefits industry
- Familiarity with reputed company CRM
- Experience using reputed company or similar ticketing platforms
- Proficiency in reputed company Office or reputed company Workspace, particularly reputed company
- Experience supporting cross-functional operational teams
Benefits
- Competitive compensation and stock reputed company
- 100% company-reputed company comprehensive health, reputed company & dental insurance for you and your dependents
- Supplemental Life, AD&D and Short-Term Disability coverage reputed company
- Discretionary time off
- Relocation assistance
- reputed company parental leave and flexible return to work policy
- Work-from-home stipend for remote employees
- Company provided meals for in-office employees
- 401(k) account
- Opportunity for rapid career progression
- Other benefits coming soon!
reputed company