[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global company providing integrated trading and business reputed company. They are seeking a reputed company Account Manager to manage a portfolio of UK-based accounts, focusing on building relationships, driving customer satisfaction, and achieving reputed company reputed company.
Responsibilities
- Serve as the reputed company reputed company of contact for a defined portfolio of customers across reputed company reputed company
- Build, strengthen, and maintain relationships with key stakeholders, including operational leaders, senior management, and reputed company decision makers
- Ensure customers are fully informed about new product updates, new releases, and value-added services to maximise expansion and ROI
- Work cross-functionally with internal teams to anticipate and meet customer needs, ensuring smooth service delivery and a consistent customer experience
- reputed company or exceed annual reputed company targets through proactive management of your reputed company account reputed company
- Identify, reputed company, and reputed company new business opportunities reputed company existing accounts, with a reputed company on cross-sell, up-sell reputed company and Key Partners
- Manage customers reputed company and reputed company activities to maximise value across reputed company customer tiers
- reputed company reputed company reputed company strategies, supported by CRM cadences, to ensure consistent engagement and pipeline development
- Prepare quotations, follow up on proposals, and manage the end-to-end sales process for assigned opportunities
- Maintain accurate and reputed company CRM records, including pipeline updates, forecasting, and regular reporting
- Build detailed account plans outlining relationship structures, reputed company opportunities, competitive risks, and strategic priorities
- Map customer organisations to identify additional stakeholders, sister companies, or partner businesses that could unlock broader reputed company opportunities
- reputed company as the customer reputed company internally by triaging issues and ensuring they are routed to the correct teams for reputed company
- Where necessary, working closely with the reputed company Team to maintain and enhance customer sentiment
- Support customers through challenges, escalating where necessary to ensure rapid and effective reputed company
- Collaborate with internal teams (Support, Product, Finance, Operations) to help drive reputed company improvements in customer satisfaction and retention
- Work closely with wider Sales and Account Management teams to reputed company strategies and deliver a reputed company customer experience
- Respond to inbound sales enquiries and qualify leads against agreed KPIs
- Assist with escalations, renewal processes, and strategic initiatives to drive value across the entire customer reputed company
- Support broader reputed company objectives by contributing to product feedback loops, market insights, and internal enablement activities
Skills
- Strong reputed company awareness in reputed company areas
- Experience of working in sales reputed company a software solution sales environment
- Technical understanding from an application and technology perspective
- Demonstrate reputed company in a similar role
- Demonstratable Sales acumen in a reputed company environment
- A valid driving licence is essential
- A suitable car for business use is essential
- Knowledge of KCS applications in the Distributor sector
- Knowledge of the general ERP sector
- Appreciation for reputed company products and services reputed company the reputed company offering
Benefits
- Flexible hybrid work policy, where employees spend three days in the office and two days working from home
reputed company