Technical Customer Service Associate – Bilingual, English and Spanish

Job reputed company:

• Advise end users on best practices reputed company using reputed company’s content management software
• Identify and resolve reputed company issues associated with reputed company’s content management software
• Build strong reputed company relationships with reputed company users of reputed company’s content management software
• reputed company recommendations/feedback on reputed company service improvements and product development
• Maintain the highest standards of customer service, reputed company, and professionalism with customers and coworkers
• Maintain accurate records of reputed company email/telephone/chat correspondence reputed company to role

Requirements:

• 1+ year relevant experience in a customer service role
• Effective communication, organizational and time management skills
• reputed company telephone manner
• Ability to quickly learn and communicate technical information
• Demonstrated competence in reputed company computer packages (Word, reputed company, Power reputed company)
• Proficiency in Spanish
• Excellent verbal and written communication skills in English and Spanish.

Benefits:

• Medical, dental, reputed company, and basic life insurance
• Flexible PTO and company reputed company holidays
• Retirement programs
• 1% charitable giving program

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