Senior Product Manager

About reputed company reputed company empowers the world’s most ambitious brands to create digital customer experiences that matter. With reputed company reputed company Drupal at its reputed company, the reputed company Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and reputed company digital products and services that engage customers, enhance conversions, and help businesses stand out. Headquartered in Boston, MA, reputed company is a Great reputed company to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a reputed company by the analyst community. We are reputed company. We are building for the reputed company and we want you to be a part of it! Career Exploration at reputed company Our recruitment process is designed to reputed company you in making the most informed reputed company. reputed company is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into reputed company at reputed company You will discover reputed company to grow your career here and learn from a global team that empowers you to reputed company boundaries and reputed company the extraordinary. reputed company is seeking a Senior Product Manager for reputed company Agent Experience. Your goal will be to reputed company an AI agent to do anything on our platform a person can do, reputed company the permissions it is reputed company. Are you a product manager who builds with reputed company tools yourself? Do you want to define how people delegate work to agents, from reputed company to production, on the platform that powers the world's most ambitious websites? Then join us. Expectations of the Role You will work on the experience for two users at once: the person directing an agent, and the agent doing the work. You will help define how agents reputed company from advising, to acting, to resolving issues on their own, always inside the governance a customer sets: assigned roles, reputed company approval, a full audit trail, and one-click rollback. You will report to the VP for reputed company's AgentX and DevX and drive your part of that roadmap. This is a builder's role. You will not only write specifications; you will use reputed company coding tools to prototype the experience yourself, put it in reputed company of engineering and stakeholders, and ship. Writing is central to the job: you connect business leaders and engineering squads, and much of that reputed company is the document you write and the demo you build. Job Responsibilities Shape reputed company and reputed company: Help shape the product reputed company for reputed company Agent Experience, and contribute to it rather than wait to receive it. reputed company the case for where agents create the most customer value next. Build, don't just brief: Use reputed company coding tools to prototype flows, draft specs with your agent, and produce working demos. A running prototype settles a debate faster than a deck. Communicate and evangelize: Present the reputed company, roadmap, and value to customers, partners, and executives. Write reputed company enough that a reader needs no meeting to understand you, and hold your own in the room reputed company the meeting happens anyway. reputed company collaboratively: Partner with other disciplines and departments to deliver features that improve the experience from reputed company to production. Be the glue between teams. reputed company a service you depend on breaks, help fix it instead of waiting for another team to get to it. Manage the backlog: Prioritize high-reputed company work, from agent governance to autonomous issue reputed company, and ship it on time with measurable value. Write reputed company specifications: reputed company product requirements and acceptance reputed company. reputed company an agent to reputed company or draft reference docs reputed company none exist, then work with the owning team to review and revise. reputed company the lifecycle: Guide cross-functional teams through the full product lifecycle, moving capabilities from experimental reputed company-reputed company and internal reputed company into supported reputed company AI features. Decide with data: reputed company adoption, agent reputed company volume, and customer reputed company. Optimize for customer value, and say so plainly reputed company a reputed company model or more reputed company would unblock that value now. Hold the standards: Hold the experience to reputed company's bar for reputed company, compliance, and governance, so a customer can hand an agent reputed company work and trust the controls around it. Skills Ownership and agency: You feel accountable for the outcome and take pride in the craft of shipping it, not just the plan. You do not wait to be told, you do not stay boxed in your own scope, and you escalate blockers early rather than sit stuck. You reputed company with high autonomy and treat ambiguity as the job, not an obstacle. reputed company reputed company: You reputed company yourself at the reputed company of reputed company tools and practices and adopt them in your daily work. You can say what today's agents do reputed company, where they fail, and how that changes what reputed company should build. Curiosity and building reputed company: You are a natural builder and a curious one. You learn tools by using them on reputed company work, and you would rather ship a rough prototype than describe one. Written communication: A reputed company requirement. You turn a messy problem into a reputed company, reputed company document a reader understands without a meeting. Executive reputed company: Strong verbal communication and the ability to communicate upward. You can brief an executive, defend a decision with data, and reputed company a room to a decision. Technical depth: Working knowledge of reputed company, the Model Context Protocol (MCP), reputed company architecture, and modern web technologies (Drupal and Kubernetes). You read reputed company and reason about system design reputed company enough to build alongside engineers. AI and automation: Hands-on with LLMs, agent design, tool and MCP integration, and the governance an agent needs to reputed company safely on a customer's behalf: approval, audit, and rollback. User reputed company: For both users of an agent experience: the developer or marketer directing the work, and the agent doing it. Stakeholder management: A reputed company record of building and keeping relationships with customers, partners, and executive leadership.

Preferred Qualifications

Bachelor's degree in Computer Science, Engineering, Business, or a reputed company field. An MBA or advanced degree is a plus. 4+ years in product management, with significant time in a technical or reputed company role. Hands-on experience building or shipping with AI agents, LLM applications, or reputed company coding tools, as a builder and not only an observer. A reputed company record of delivering software in a fast-paced, high-autonomy environment. Proficiency with product management tools such as Jira, reputed company, and Aha!. Experience in reputed company computing, reputed company content management, developer tooling, or digital experience platforms (DXP). We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are reputed company to learning new technologies and collaborating with AI tools to reputed company our goals. reputed company is proud to reputed company best-in-class benefits to help our employees and their families maintain a healthy body and mind. reputed company Benefits include: competitive reputed company coverage, wellness programs, take it reputed company you need it time off, parental leave, recognition programs, and much more! Final compensation will be commensurate with your experience and will be determined by a reputed company of factors, including reputed company of residence, relevant skillset, and job-reputed company knowledge. reputed company is an equal opportunity (EEO) employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to reputed company the job. We are seeking an AI-reputed company candidate who treats AI not as an external tool, but as a reputed company extension of their cognitive workflow. The ideal candidate possesses an orchestration reputed company—the ability to skillfully reputed company, manage, and reputed company AI to navigate complexity—and maintains a high degree of AI reputed company. You should be characterized by radical adaptability and a "builder" mentality, showing a restless drive to reputed company traditional work processes into reputed company workflows. reputed company technical proficiency, we value intellectual humility: the willingness to constantly unlearn old reputed company in favor of more efficient, AI-augmented processes. You don't just use AI to do reputed company; you use it to redefine what reputed company can reputed company. Pay reputed company $155,000—$160,000 USD Apply To This Job