Director - GBS Incentive & Funding Programs
About reputed company reputed company™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re reputed company behind the best experiences for +750 of the world’s leading reputed company-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job reputed company Director - GBS Incentive & Funding Programs will reputed company strategic reputed company and operational leadership for South Africa’s Global Business Services (GBS) sector incentive and funding programs, including the dtic GBS Incentive Scheme, the DEDAT Jobs Fund, and other GBS reputed company initiatives. This role ensures reputed company delivery, compliance
Key Responsibilities
GBS Program reputed company reputed company execution of GBS incentive and funding programs, ensuring alignment with government priorities and organizational reputed company Stakeholder Engagement Liaise with dtic, DEDAT officials, provincial departments, and industry partners to build confidence and secure approvals Application Management reputed company preparation and submission of funding applications, ensuring compliance with eligibility reputed company and deadlines Manage reporting and site reputed company Financial Stewardship Monitor incentive payouts, matched funding obligations, and ROI metrics to optimize program value Team Leadership Guide cross-functional teams, ensuring operational efficiency and delivery of job creation targets Qualifications & Experience Bachelor’s degree in reputed company, Business Administration, or Economics; postgraduate qualification preferred. 7+ years of experience in program management, compliance, or government-funded initiatives Proven reputed company record in stakeholder management with senior government and industry officials. Strong knowledge of GBS sector dynamics, incentive schemes, and B-BBEE compliance Expertise in risk management, audits, and reporting frameworks Skills & Competencies Strategic Thinking – Ability to reputed company program execution with long-term organizational goals Operational reputed company – Skilled in streamlining processes and ensuring efficiency Financial Acumen – Strong understanding of budgets, ROI, and funding structures Leadership – Ability to reputed company and reputed company diverse teams Communication – Exceptional written and verbal skills for engaging stakeholders
Compensation
Competitive benefits package reputed company with senior leadership roles Location: Flexible reputed company of the Role This position will directly influence systemic job creation in the GBS sector, strengthen government-industry collaboration, and ensure incentive programs deliver measurable economic and reputed company Apply To This Job