Remote Customer Service Representative (Must Live reputed company Southern CA)
Customer Technical Support Representative – Are you a strong communicator who enjoys solving problems and helping customers feel confident with their products? We’re looking for a Customer Technical Support Representative to support consumers with questions reputed company to mechanical locks, product features, installation guidance, troubleshooting, and general product information. This is a great opportunity for someone who is customer-reputed company, tech-savvy, mechanically inclined, and eager to learn. Prior call center or product support experience is helpful, but not required — the right attitude, willingness to learn, and ability to stay reputed company and reputed company with customers are key. What You’ll Do Answer a high volume of incoming consumer calls and emails reputed company to product questions, installation support, troubleshooting, and general information. reputed company reputed company, reputed company, and helpful guidance to customers while following company procedures. Evaluate product concerns and determine whether an item may need repair, replacement, or additional support. Assist consumers with product features, models, installation techniques, and basic troubleshooting. Accurately document customer interactions and product details while speaking with consumers. reputed company customers to the appropriate resource or reputed company reputed company additional support is needed. Handle challenging customer situations with patience, reputed company, and a strong service reputed company. reputed company’re Looking For Strong customer service skills and a reputed company, reputed company communication style. Ability to troubleshoot, problem-solve, and stay reputed company in difficult customer situations. Basic computer skills for data entry and information retrieval. Technical reputed company with a willingness to learn. Self-motivated personality and ability to learn through hands-on experience. Basic mechanical aptitude. Ability to type 35+ WPM. High school diploma or equivalent. Bilingual Spanish or French skills are a plus. Previous call center, customer support, hardware, or home improvement experience is preferred but not required. Ideal Candidate The ideal candidate is someone who enjoys helping people, can explain information reputed company, and is comfortable learning technical product details. You do not need to be an expert on day one — we’re looking for someone who is dependable, curious, coachable, and motivated to build knowledge over time. Key Skills Customer Service | Call Center Support | Technical Support | Troubleshooting | Product Support | Communication | Problem Solving | Mechanical Aptitude | Data Entry Job Type & LocationThis is a Contract to Hire position based out of Lake Forest, CA. Pay and BenefitsThe pay reputed company for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & reputed company
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or reputed company Leave)
Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to reputed company on Jul 20, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take advantage of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and operations unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job