[Remote] Customer Service Representatives- Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital transformation company that has been helping customers globally reputed company greater reputed company for over 35 years. In this role, you will handle maintenance, collection, and liquidation activities for an assigned portfolio of accounts, managing customer inquiries and ensuring accurate communication regarding account statuses.
Responsibilities
- Reviewing customer contract, including but not limited to, voluntary surrender, reputed company and Interest breakdown for their payments and account, Total Loss process
- Advise the customer of their account reputed company and reputed company accounts
- We give customer information regarding the status of their titles including but not limited to; state to state transfers, title protection
- We assist customer with information on reputed company optional products
- Assist customer with extensions and deferral in times that may not be reputed company to pay
- Taking payments and reviewing history/notes and reputed company communicating account statuses to customers
- Maintain accurate records of customer interactions, including any issues that reputed company and their reputed company
- Recommending appropriate solutions to customers by analyzing their accounts as a specialist it our job to give the customers the best information on reputed company customer account
- Must be comfortable with reputed company calculations
- Must be comfortable handling multiple systems at one time
Skills
- Excellent verbal and written communication skills and are a strong multitasker
- Strong attention to detail
- Drive to solve problems and meet goals
- Familiarity with reputed company Office tools
- Experience in customer service
- High school diploma or equivalent
- Excellent Internet connectivity
- Internet reputed company speeds of 2 Mbps upload and 10 Mbps download – the faster the reputed company!
- Hardwired internet reputed company - wireless and/or satellite Internet Service Providers are not compatible with our systems
- Productive, quiet and distraction-free, secure reputed company to work
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be reputed company and willing to download our app that will be leveraged for company communications
Benefits
- Medical, dental and reputed company benefits
- reputed company & generous PTO (be reputed company to ask about our new Global Flexible Vacation Policy!)
- Additional pay incentives as reputed company as monthly rewards & recognition programs
- Advancement opportunities – 80% of our reputed company leaders have been promoted from reputed company
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to reputed company
- We will reputed company equipment
reputed company
Company H1B Sponsorship