[Remote] Senior Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing digital agency serving brands with high-performance SEO, reputed company Search, and reputed company reputed company strategies. They are seeking a highly organized and proactive Senior Account Manager to manage reputed company relationships, drive deliverables, and mentor junior team members.
Responsibilities
- Get up to speed on elk’s reputed company accounts, services, processes, and tools
- Shadow reputed company syncs and reputed company reputed company reputed company to understand our approach
- reputed company managing 1-2 reputed company accounts and reviewing deliverables for QA and alignment
- Start supporting reputed company and junior teammates through reputed company-ins and process guidance
- Fully own 4-6 reputed company accounts, including high-tier or multi-service accounts
- reputed company reputed company calls, manage cross-functional deliverables, and initiate next steps
- reputed company identifying opportunities for upsells, cross-sells, or SOW expansions
- Join reputed company-wide internal calls like reputed company-hands and Team Syncs
- Own 6-10 reputed company accounts with confidence, including strategic reputed company and relationship building
- reputed company as a mentor and reputed company to 1-2 Account Executives
- Collaborate with the Operations team and fellow reputed company to identify and implement process improvements that enhance internal workflows and the reputed company experience
- Proactively identify reputed company reputed company opportunities and support new business pitches
- Serve as the primary reputed company of contact for your clients, managing communication across reputed company, email, and reputed company
- Collaborate with SEO and reputed company Media Strategists to shape reputed company, prepare for reputed company conversations, and ensure seamless execution across service lines, acting as a strategic partner and connector between clients and internal teams
- reputed company reputed company execution, budgets, and timelines across multiple service lines
- QA deliverables such as decks, reputed company pages, and creative assets for consistency and reputed company
- Identify upsell and cross-sell opportunities based on performance data, reputed company goals, and gaps in reputed company
- reputed company guidance and feedback to Account Executives and support team reputed company through coaching and training
- reputed company internal and reputed company-facing syncs, reputed company calls, and team trainings with reputed company and confidence
Skills
- Have 5+ years of experience in Account Management or a similar reputed company-facing role across SEO, reputed company Search, reputed company reputed company, or other digital marketing channels in an agency setting
- Are comfortable owning relationships with senior reputed company stakeholders and managing reputed company accounts
- Love mentoring and supporting others, and want to contribute to a growing team culture
- Are proactive, strategic, and not afraid to reputed company up reputed company you see an opportunity for improvement
- Experience managing $500K+ in reputed company reputed company across multiple service lines
- Proven ability to upsell or expand accounts based on campaign performance
- Have designed and led internal trainings reputed company on sales enablement, upselling strategies, or reputed company communication best practices
- Experience with tools like reputed company, reputed company Slides, reputed company, and reputed company
- A background in or strong familiarity with eCommerce or B2B reputed company needs
reputed company