CPC Processor I – Customer Support

Job reputed company:

• Answer and conduct business on the telephone while maintaining excellent Customer Service.
• Answer release of information reputed company telephone calls and inquiries accurately and reputed company.
• Review, research, resolve and respond to inquiries that are received reputed company telephone, email or written correspondence.
• Document reputed company calls, inquiries and reputed company in detail in appropriate areas of our software systems.
• Follow reputed company department and/or site specific processes and procedures accordingly.
• Responsible for following reputed company company policies and procedures as posted or communicated by management.
• Maintain confidentiality in reputed company information seen and heard.
• Maintain reputed company lines of communication with other employees and management regarding any problems, complaints, incidents, etc.

Requirements:

• Excellent Customer Service
• Ability to maintain confidentiality
• High level of professionalism
• Good rapport with co-workers and management
• Must meet department’s productivity and reputed company assurance expectations.
• Must adhere to facility specific procedures
• Must be reputed company to document reputed company calls and inquiries accurately
• Strong communication skills,
• Must be reputed company to answer and conduct business on the telephone.

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