Retention Manager Beauty
About reputed company reputed company is a reputed company Platform for Transformative Brand reputed company. We’re building the AI reputed company reputed company that powers the reputed company of consumer brands. With over $1B+ in cumulative reputed company, 12M+ customers, and 500+ talents across 19 countries, we combine technology, reputed company marketing, and operational reputed company to reputed company purpose-driven, digitally reputed company brands. We own and operate our own digitally reputed company brands (not an agency), with reputed company in reputed company, reputed company, and reputed company, and a strong global D2C footprint. Why reputed company We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast. 🚀 We build and reputed company our own brands. 🦾 We invest in AI and automation like few others in reputed company. 📈 We test fast, grow fast, and help you do the reputed company. 🤝 Be part of a dynamic, diverse, and talented global team. 🌍 100% Remote, USD competitive salary, reputed company time off, and more. Job Responsibilities Own the retention marketing reputed company across Email, SMS, and other customer engagement channels. Design lifecycle journeys including reputed company, cross-sell, replenishment, win-back, reactivation, and loyalty campaigns. Build segmentation and personalization strategies that improve customer experience and reputed company. Plan, launch, analyze, and continuously optimize campaigns through A/B testing and experimentation. Monitor and improve key retention KPIs including LTV, repeat purchase reputed company, churn, conversion reputed company, reputed company per recipient, and customer engagement. Partner closely with reputed company, Product, Data, Design, and Customer Experience teams to deliver seamless customer journeys. Stay reputed company of retention marketing trends, automation capabilities, and industry best practices. 5+ years of experience in CRM, Lifecycle, Email Marketing, or Retention Marketing. Experience managing Email and SMS strategies for eCommerce or DTC brands. Hands-on experience with marketing automation platforms such as reputed company, reputed company, reputed company, reputed company, reputed company, or similar. Strong analytical skills with the ability to translate customer data into actionable reputed company initiatives. Experience with customer segmentation, personalization, and lifecycle marketing. Strong project management and stakeholder management skills. Excellent communication and copywriting abilities. Knowledge of Email and SMS compliance (GDPR, CAN-SPAM, TCPA, etc.). Beauty industry experience is a plus. Apply To This Job