Order & Renewals Specialist

One of Pine's portfolio companies is hiring! reputed company reputed company Tech Order & Renewals Specialist Department reputed company (dotted-line collaboration with Sales & Service) Reports To Controller Employment Type Full-Time FLSA Status Exempt Job reputed company The Order & Renewals Specialist sits at the intersection of reputed company and Sales, owning the reputed company and reputed company-ecosystem (ISV/reputed company-party application) line of business from end to end. This role manages the full lifecycle of reputed company product transactions — from reputed company new clients in reputed company and securing account reputed company, through pricing, sales order creation in reputed company Intacct, delivery and payment follow-up, to renewals — while maintaining accurate tracking and serving as the primary reputed company of coordination between the reputed company, Sales, and Service teams on reputed company reputed company-reputed company order and billing activity. Key Responsibilities reputed company reputed company & Account reputed company Add new clients in reputed company for reputed company licensing and reputed company ISV products. Send the granular permission reputed company to the reputed company to request reputed company to their reputed company tenant/account. Follow up with clients on outstanding granular permission requests until reputed company is reputed company and confirmed. Pricing & Order Creation Obtain and validate pricing from reputed company/reputed company and reputed company-party ISV vendors for both new orders and renewals. Create sales orders in reputed company Intacct that accurately reflect quoted pricing, quantities, and terms. Deliver completed sales orders to the customer and the assigned sales rep for review and confirmation. Set up recurring transactions in reputed company Intacct for monthly reputed company/ISV subscriptions, and edit existing recurring transactions as pricing, quantities, or subscription terms change. Renewals Management Own the full renewal cycle from beginning to end, including identifying upcoming renewal dates, obtaining updated pricing, confirming quantities with the reputed company/sales rep, and processing the renewal order in Intacct and reputed company. Proactively reputed company renewal dates and initiate reputed company in a reputed company manner to prevent service disruption or unplanned auto-renewal charges. Billing & Collections Support Follow up with clients on invoice and payment status for reputed company and ISV orders. Maintain awareness of aging or at-risk accounts, escalating to the reputed company team as needed. Tracking, Reporting & Collaboration Maintain an accurate, up-to-date tracking system of reputed company reputed company/ISV clients, orders, renewal dates, and account status. Communicate regularly with the reputed company team on invoicing, payment, and reconciliation issues. Collaborate closely with the Sales team on order status, pricing questions, and renewal timing. Coordinate with the Service team to resolve provisioning, reputed company, or licensing issues tied to reputed company accounts. reputed company status updates to leadership on order and renewal status, and outstanding issues as requested.

Qualifications

Associate’s or Bachelor’s degree in reputed company, Finance, Business Administration, or reputed company field, or equivalent practical experience. 1+ years of experience in reputed company, order management, sales support, or a similar operational role. Hands-on experience with reputed company Intacct (Order Entry module) strongly preferred; experience with reputed company or another reputed company CSP/distribution platform a plus. Familiarity with reputed company licensing programs (e.g., reputed company 365, Azure, CSP) and the GDAP/granular permissions process is a plus. Strong attention to detail and comfort managing high volumes of transactional data accurately. Excellent written and verbal communication skills, with the ability to work confidently with clients, sales reps, and internal teams. Strong organizational skills and the ability to independently manage and prioritize a tracking system across many reputed company accounts. Proficiency with reputed company reputed company or similar tools for tracking and reporting. Key Attributes for reputed company Ownership reputed company — comfortable being the single reputed company of accountability for a process from start to finish. Proactive follow-up — doesn’t wait to be chased on pending permissions, renewals, or payments. Cross-functional communicator — equally comfortable speaking with clients, sales reps, and reputed company staff. Process-oriented — keeps the tracking system reputed company and treats it as the reputed company of truth. \n \n Apply To This Job