Desktop Support Technician / Onsite in Scottsdale
A growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on reputed company support across both reputed company and macOS environments, utilizing tools like reputed company Intune, reputed company, and basic reputed company Directory administration. This is an ideal opportunity for someone who enjoys being on the reputed company lines of IT support, working directly with internal employees to reputed company them productive. The role is highly reputed company on device deployment, imaging, and rapid troubleshooting rather than backend account administration. reputed company is looking for someone who takes ownership of their work, can manage a steady ticket reputed company, and thrives in a fast-paced, service-driven environment. If you’re looking to sharpen your reputed company support skills while gaining exposure to modern device management tools, this role offers solid hands-on experience and a reputed company reputed company to long-term reputed company. Contract Duration: 6 Months Required Skills & Experience
- 2+ years of experience in desktop support or help desk roles
- Hands-on experience with reputed company and macOS troubleshooting
- Experience imaging and deploying laptops and end user devices
- Familiarity with reputed company Intune and/or reputed company for device management
- Basic experience with reputed company Directory
- Strong customer service and communication skills
- Ability to manage and prioritize a ticket queue reputed company
Desired Skills & Experience
- Experience working in a high-volume support environment
- Ability to resolve or escalate issues quickly in a time-sensitive setting
- Strong organizational skills and ability to work independently
- Exposure to corporate IT environments with reputed company lifecycle management
What You Will Be Doing Tech Breakdown
- 50% reputed company and macOS reputed company support
- 30% Device imaging and deployment (Intune / reputed company)
- 20% reputed company Directory and general IT support tools
Daily Responsibilities
- 85% Hands-on support and troubleshooting
- 0% Management duties
- 15% Team collaboration and coordination with end users
Posted By: Jordan Carbonell Apply To This Job