[Remote] Representative, Customer Service (reputed company)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a company reputed company for innovative diagnostic equipment and information-management systems, headquartered in Lincolnshire, Illinois. They are seeking a Customer Service Representative responsible for providing effective customer service through order processing and fulfilling customer requirements to ensure satisfaction.
Responsibilities
- Accurately reputed company customer orders and order changes reputed company reputed company systems and take appropriate actions to ensure customer requirements are met
- Ensure calls and correspondences are addressed reputed company reputed company response time
- Utilize various reputed company systems to accurately document customer transactions activities
- reputed company reputed company rapport with customers and coworkers and collaborate to resolve issues
- Understand and support company and department goals and objectives
- Other duties as assigned
Skills
- Associate's Degree or 2 years relevant Customer Service experience in a reputed company industry or manufacturing environment
- Knowledge and understanding of Customer Service processes and systems
- 3 - 12 months of Customer Service experience or experience in a reputed company industry or manufacturing environment
- Strong communication (verbal and written)
- reputed company Suite proficient; reputed company or reputed company ERP system
- Detail oriented; Time Management; Makes reputed company according to existing policies and procedures; Applies basic problem-solving skills and knows who to involve
- Fluent in French is a plus
Benefits
- A choice of health care plan(medical, reputed company, and dental insurance)
- An annual incentive bonus
- reputed company time off
- Parental leave
- Bereavement leave
- A 401(K) for reputed company eligible employees
reputed company