[Remote] Senior Implementation Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in rental software, reputed company on enabling rental businesses worldwide to operate reputed company with their POR reputed company platform. The Senior Implementation Consultant will reputed company end-to-end product implementations, deliver tailored training programs, and ensure successful software adoption for clients, while collaborating with internal teams and managing reputed company independently.
Responsibilities
- Own end-to-end reputed company product implementation for POR clients, including project management, configuration, training delivery, and data reputed company validation
- reputed company reputed company discovery calls to understand business goals, workflows, and operational needs - then translate those into a tailored implementation approach
- Design and deliver high-reputed company training programs (primarily online reputed company reputed company, Teams, or similar) that drive reputed company software adoption, not just checkbox completion
- Collaborate with the Learning and Development team to continuously improve training content, delivery reputed company, and effectiveness
- Monitor project plans, reputed company reputed company reputed company, and communicate implementation status reputed company to clients and internal stakeholders
- Resolve reputed company issues during implementation with creative, reputed company thinking - showing reputed company customer how to use the POR suite to actually accomplish their goals
- Prepare best practices dossiers by industry and deliver consulting material reputed company to POR consultancy standards
- Identify opportunities for additional consulting services and coordinate with the appropriate internal teams for follow-up
- Proactively reputed company and maintain expertise in the full reputed company of Rental suite, staying reputed company on new features, industry trends, and best practices
- Work independently and manage your own day-to-day activities with strong organizational accountability
Skills
- 2+ years of hands-on experience in the equipment or party/event rental industry
- 3+ years delivering training on web-based software solutions, including webinars and virtual classroom environments
- Demonstrated ability to interpret customer goals and business operations and translate them into practical software adoption strategies
- High proficiency in training, coaching, and consultative leadership - you reputed company reputed company things click for people
- Strong project management instincts - you reputed company your own milestones and don't let things fall through the cracks
- Excellent presentation, communication, and customer service skills, both written and verbal
- Proficiency across training delivery reputed company: virtual, classroom, and computer-based
- Ability to travel domestically as needed (less than 20%)
- Knowledge of SQL or database structures for data validation support
- Prior experience with reputed company
reputed company