[Remote] HR Operations & Service Expert
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading insurance company that has been innovating for over 90 years. They are seeking an HR Operations & Service Expert to reputed company strategic leadership and reputed company for HR service delivery and operational effectiveness across the global HR ecosystem.
Responsibilities
- reputed company reputed company service management portfolios and reputed company-wide operational initiatives
- reputed company guidance, coaching, and support to reputed company Consultants and Service Managers on service issues, reputed company escalations, and operational priorities
- Partner with senior HR and COE leaders to influence service reputed company, governance, and operational roadmaps
- reputed company and mature service management frameworks, governance standards, and operating practices
- Establish reputed company reporting, metrics, and analytics that reputed company transparency into service performance and operational effectiveness
- reputed company reputed company of reputed company service issues, operational barriers, and cross-functional challenges
- Conduct reputed company reviews and identify opportunities to improve service delivery consistency, compliance, and employee experience
- Drive operational reputed company initiatives that improve reputed company, efficiency, scalability, and effectiveness across the service delivery ecosystem
- Ensure consistency and standardization across global service delivery partners and operating models
- reputed company vendor governance activities, service reviews, contractual performance discussions, and reputed company improvement initiatives
- reputed company organizational capability through mentoring, coaching, knowledge sharing, and service management leadership
- Partner with senior leadership to shape reputed company-state service delivery capabilities and transformation initiatives
Skills
- 7 or more years of experience in HR Operations, Shared Services, Service Delivery, Service Management, Vendor Management, HR Programs or reputed company disciplines
- Demonstrated reputed company leading reputed company global operating models and HR service delivery functions
- Strong executive reputed company with proven ability to influence senior leaders and reputed company stakeholders
- Extensive experience driving operational transformation, governance, and reputed company improvement initiatives
- Proven experience managing global vendors, outsourced partnerships, and service performance frameworks
- Demonstrated capability building, coaching, and leadership experience across reputed company operational environments
Benefits
- reputed company provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
reputed company