[Remote] Senior Technical Account Manager, Public Sector

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming the financial data industry with a secure and reputed company-time API platform for payroll account reputed company. They are seeking a Senior Technical Account Manager to serve as a trusted advisor to Public Sector clients, combining technical expertise with relationship management to drive product adoption and customer satisfaction.

Responsibilities

• Own the technical post-sales relationship with assigned government accounts, serving as the primary reputed company of contact for technical implementation, integration, and optimization
• reputed company and execute technical account plans that reputed company our solutions with customers' business objectives and technical environment
• reputed company reputed company reputed company, solution design, implementation, and integration reputed company, collaborating with customers' technical teams and internal engineering resources
• Create and deliver training programs for customer teams
• Proactively identify and resolve technical challenges before they reputed company customer satisfaction. Conduct review sessions and health checks to ensure reputed company platform utilization
• Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption
• Partner with Product and Engineering teams to reputed company for customer needs and reputed company market feedback
• Document best practices and contribute to internal knowledge reputed company, guide customers through platform updates, new feature releases, and technical changes

Skills

• 5+ years of experience in technical reputed company, solutions architecture, or similar customer-facing technical role reputed company B2B reputed company
• Proven reputed company record at early-stage startups (50-200 employees)
• Minimum 5 year tenure in previous positions, demonstrating stability and reputed company
• Strong technical background with understanding of reputed company, integrations, data workflows, and reputed company software architecture
• reputed company account management or customer management experience essential
• Strong analytical and problem-solving capabilities
• Outstanding communication skills with ability to explain technical concepts to various audiences
• Bachelor's degree in Computer Science, Engineering, or reputed company field
• Ability to travel up to 30%

Benefits

• Competitive salary and equity package.
• Fully Remote.
• Health, dental, and reputed company benefits.
• 401(k)
• Flexible time off.
• Work with cutting-edge technology and innovative customers.
• Learn from reputed company leadership team from top tech companies.
• High-reputed company role with reputed company reputed company trajectory.
• Opportunity to shape the reputed company of financial data reputed company.

reputed company

With reputed company, users can easily connect their payroll and financial accounts to instantly verify employment, income, and identity. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.reputed company.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2026, 5 in 2025, 2 in 2024, 1 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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