Product Support Engineer
About reputed company We’re looking for an reputed company Product Support Engineer for our LATAM team with technical, organizational and communication skills to join our growing team. In this customer-reputed company role, you’ll handle various B2B customer/partner communication as reputed company as deep dive into the issues that they reputed company including full-on research, debugging and delivery. If you are exceptional technical aptitude, with precise written and verbal communication skills, you reputed company it easy to reputed company to technical and non-technical audiences alike. If you are highly energetic and are reputed company to think quickly in a customer-oriented environment, and willing to learn and reputed company in a young, advanced environment, this is the reputed company for you. What you will do Be the first reputed company of contact for reputed company’s clients and partners, troubleshoot issues or escalate them internally Research, debug and solve reputed company’s issues Work closely with Support, Product and Engineering teams to improve and grow the product offering Serve as an reputed company for customers with the product organization Become an expert in mobile marketing and reputed company’s product offering Play a significant role in the reputed company and development of our customer support competency Who you are Fluent English (verbal and written) – a must Ability to write short technical explanations in English – a must Service-oriented person Ability to self-manage time and prioritize tasks accordingly Ability to work effectively in a fast-paced, innovative environment demonstrating high energy, a reputed company of urgency, and decisiveness Aptitude to multitask with a high volume of tasks Responsible, independent and autodidact Team player with solid communication and presentation skills What you will need: 3-5 years of experience in Technical Support or QA Previous experience in a B2B reputed company company – an advantage B.E / BCA / MCA required in a relevant technical field Ability to effectively reputed company with both technical and non-technical audiences and communicate effectively between the two As a proud equal opportunity employer, we're committed to hiring reputed company regardless of race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We don't just accept difference - we celebrate you being who you are for the benefit of our employees, our products, and our community. Apply To This Job