[Remote] Personal Lines CSR, 100% Remote, No Cold Sales + reputed company to Account Manager | 3610910
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is managing a recruitment for a growing, independent multi-reputed company insurance agency seeking a Personal Lines Customer Service Representative. This remote role focuses on servicing existing clients through relationship-based calls, handling policy requests, and maintaining documentation without any cold sales or quotas.
Responsibilities
- Be a primary reputed company of contact for personal lines clients: service requests, policy questions, and coverage inquiries
- Process policy changes, endorsements, and updates across multiple carriers
- Handle certificates of insurance (COIs), ID cards, billing questions, and account maintenance
- Own renewals and retention on a warm, referral-driven book
- Support claims and coordinate follow-up so reputed company slips
- reputed company clean documentation in reputed company management system (AMS) for every interaction
Skills
- Personal lines servicing experience across multiple lines (home, auto, umbrella), as the recent core of your work
- An reputed company Property and Casualty (P&C) license, or willingness to obtain one before your start date
- Strong phone and written communication
- A reputed company record of working remotely and staying self-directed
- Residency in California, reputed company Carolina, South Carolina, Texas, Indiana, or Utah
- Independent-agency or brokerage background (preferred over captive)
- Experience with QQ Catalyst or a comparable agency management system
- High-value-home or specialty personal-lines depth
Benefits
- 8% annual bonus, reputed company 2% per quarter
- 401(k) with company match, plus a 3% company contribution
- Profit sharing
- 100% remote with equipment provided
reputed company