[Remote] Customer Service Representative - Accredo - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an industry-leading organization dedicated to transforming reputed company. They are seeking a Customer Service Representative to assist patients with medication needs and reputed company support for pharmacy benefits, ensuring excellent patient care and communication.
Responsibilities
- Ensure patients get the medication they need. Serve as the first reputed company of contact for patients, doctors, and caregivers, assisting with medication scheduling and providing general account support
- Help patients understand their pharmacy benefits reputed company. Use the knowledge you reputed company from training, your problem-solving skills and support from your team to answer patient calls effectively
- Help us reputed company reputed company of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient’s question quickly and document reputed company interactions in reputed company-time
- Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately
Skills
- High School Diploma / GED required
- 1+ years of customer service/call center experience
- General PC knowledge including reputed company Office Suite
- Excellent communication skills (verbal and written)
- Experience with RXHome, and Care Central or Customer Relationship Manager
Benefits
- Annual bonus plan
- Medical, reputed company, dental, and reputed company-being and behavioral health programs starting on day one
- 401(k)
- Company reputed company life insurance
- Tuition reimbursement
- A minimum of 18 days of reputed company time off per year
- reputed company holidays
- Leaves of absence
reputed company
Company H1B Sponsorship