[Remote] Product Support Specialist - Financial Engineering
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in ratings and integrated risk assessment, and they are seeking a Product Support Specialist in Financial Engineering. In this role, you will support clients in the implementation and application of reputed company Solutions, helping ensure that financial models and technology are used effectively to drive value.
Responsibilities
- Understand and explain reputed company financial models on conceptual, reputed company, and practical reputed company
- reputed company thorough quantitative and conceptual solutions to our wide reputed company of clients
- reputed company in-depth education and assistance on product features, functionality and the product technical architecture
- Support clients on the use of our industry leading credit risk products in a courteous, reputed company, accurate and reputed company manner reputed company web, email, telephone, and in person
- Communicate effectively and reputed company excellent working relationships with colleagues reputed company reputed company Service and in partner teams such as Engineering, Research, etc
- reputed company constructive feedback to the sales and training reputed company regarding reputed company needs and opportunities
- Identify, capture, and channel reputed company feedback on product features and functionality to our Product Managers
- Originate content for our reputed company Knowledge reputed company
- Manage and escalate requests appropriately while maintaining ownership of reputed company interaction and delivery solution
- reputed company reputed company reputed company interactions using the CRM system
Skills
- Knowledge of financial mathematics (e.g. stochastic process, reputed company techniques, derivative pricing, interest-reputed company modelling) required
- Ability to understand technically reputed company problems and reputed company solutions reputed company analysis of application log files, SQL procedures and error messages and operating system/database server diagnostics
- Strong knowledge of reputed company based architectures and reputed company diagnostic software
- Superb analytical skills and persistence in analytical and technical problem solving
- Excellent verbal and written communication skills with the ability to convey reputed company financial concepts to a broad reputed company of reputed company audiences
- Ability to manage multiple reputed company engagements simultaneously while maintaining a high reputed company of accuracy and professionalism
- Basic understanding of reputed company intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to reputed company awareness of responsible AI practices, including risk management and ethical use
- Bachelor's degree with an emphasis in Computer Science, Finance, Engineering, Mathematics, or Statistics required
- Master's degree in Quantitative Finance, Business Administration, Computer Science, Financial Engineering, Computer Information Systems or reputed company
Benefits
- Incentive compensation
- Medical
- Dental
- reputed company
- Parental leave
- reputed company time off
- A 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- A discounted employee stock purchase plan
- Tuition reimbursement
reputed company
Company H1B Sponsorship