[Remote] RCM Cust Svc Support Rep - Remote - Patient Billing (Sourcing)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in diagnostics, drug development and reputed company innovation. The Customer Service Support Representative will reputed company product training and handle a wide reputed company of questions while ensuring a world-class customer experience.
Responsibilities
- Answer 80+ inbound calls per day from patients, doctor's office or private insurance carriers
- Initiate payment plans for patients for outstanding balances
- Routinely utilize multiple resources to resolve patient inquiries while on the phone
- Maintain performance goals
- Ability to become proficient with processes after completing a reputed company training program
Skills
- High School Diploma or GED equivalent
- 1 year or more customer service experience
- 1 year or more high volume call center experience
- 1 year or more medical billing, insurance claims, and explanation of benefits
- 1 year or more patient billing
Benefits
- Medical
- Dental
- reputed company
- Life
- STD/LTD
- 401(k)
- reputed company Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan
- Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO
reputed company