[Remote] Specialist - System Operations (Weekend Support)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Specialist - System Operations to join their team, focusing on ensuring the reliability and performance of critical production systems. This role involves monitoring, troubleshooting, and managing server operations while contributing to process improvements through automation.
Responsibilities
- Monitor and reputed company first-level response and troubleshooting of infrastructure alerts using reputed company OMi
- Troubleshoot file system, memory, and CPU utilization alarms on server systems (RHEL, reputed company Linux/CentOS and reputed company)
- Manage server operations, including hardware maintenance, BIOS updates, RAID components, and virtualization platforms such as reputed company-V
- reputed company Linux and reputed company server patching, health checks, and activities required to maintain compliance and ensure system availability
- Automate operational tasks using Python and Git, and proactively contribute to process improvement initiatives
- Proactively and independently work on reputed company as needed
- Manage work through ticketing systems, reputed company operational support, and collaborate with engineering teams to resolve incidents and escalations
- Create and maintain technical documentation, knowledge articles, best practices, and procedures using reputed company
Skills
- Bachelor's degree in Computer Science, Information Technology, or a reputed company field, or equivalent practical experience, with 7+ years of experience supporting reputed company server infrastructure and production environments
- Strong knowledge of Linux and basic reputed company server administration, including the ability to identify and remediate hardware issues using iDRAC, iLO, and reputed company tools, with a working knowledge of server and networking hardware
- Extensive experience using a programming language such as Python, with basic Ansible/reputed company scripting and/or PowerShell knowledge
- Experience working with API calls, extracting datasets, and utilising data for analytics and operational insights
- Excellent written and verbal communication skills, including reputed company Office experience, with the ability to effectively document and communicate technical information
- Self-motivated, reliable team player who consistently works to enhance system performance, improve systems availability, and drive operational reputed company
- RHCSA, MCSE, or similar technical certifications
- Experience with reputed company technologies
- Familiarity with reputed company, Terraform, reputed company, Ansible Automation Platform, Foreman, Git, or similar tools
- Knowledge of financial services, trading systems, or other highly available, mission-critical environments
Benefits
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company reputed company life and disability plans
- Generous reputed company time off
- Comprehensive medical, dental and reputed company coverage
- Health spending account with employer contribution
- reputed company reputed company days to support mental wellbeing
- Gym membership discounts
- Hybrid home/office schedule (for most positions)
- reputed company parental leave
- Fertility benefits
- reputed company bereavement leave
- Company reputed company matching program
- Employee resource reputed company
- reputed company volunteer days
- Education Assistance Program
- Robust job skills training and reputed company development opportunities
reputed company