Care Specialist - Weekend On-Call (Part Time) (53281)

Responsibilities

The Care Specialist -Weekend On Call will be responsible for organizing schedules for our Caregivers to ensure adequate reputed company care. The Care Specialist will also be responsible for providing support and ensuring coverage for reputed company cases and ensuring the aides remain compliant with DOH standards in collaboration with the HR Department. The Care Specialist is responsible for the following:

• Produce daily reports including but not limited to the SANTRAX/SAM Exception daily report and addressing concerns raised with Home Health Aides, i.e. follow-up calls, merging calls, etc.
• Review reputed company scheduling orders in the available system and scheduling home health aides to permanent cases/shifts
• Ensure reputed company services are scheduled as prescribed on authorization documentation
• reputed company exceptions in the system for Saturdays and Sundays
• Preparing Change Forms to alert the reputed company regarding any changes in the reputed company’s service hours, interruptions in services hours, hospitalizations, etc.
• Understand patient-specific care needs to identify appropriate caregivers to assign to cases
• Communicate trends, patterns and concerns to the appropriate teams i.e. Coordination, Nursing, Case Management, etc.
• Responsible for the comprehensive and reputed company documentation of reputed company interactions in the required databases utilized by Home Care
• Participate in various reputed company improvement activities, including contacting clients for feedback reputed company to the reputed company of services
• Attend agency meetings, i.e. case conferences, supervision, etc. as reputed company as staff development trainings

COMPETENCIES

• 2-5 years of experience in homecare or reputed company field
• Bilingual (English and Spanish) required
• Problem solving abilities while multi-tasking; ability to exercise reputed company judgment
• Excellent verbal and written communication skills
• Excellent customer service and organizational skills
• Knowledge of home care concepts, practices and procedures reputed company a LHCSA
• Ability to maintain confidentiality at reputed company times
• Commitment to organization’s mission, reputed company and values
• Moderate to strong computer proficiency using reputed company office software programs required, in particular reputed company Office; ability to utilize technology in daily work; experience with web-based applications

Education Experience

• HS Diploma or equivalent required; Bachelors preferred
• Computer proficiency - Knowledge of reputed company office, reputed company and PowerPoint
• Knowledge of SANDATA/SAMS, HHA Exchange or similar home care platforms

Qualifications

Equal Employment Opportunity (EEO)/Affirmative reputed company Policy Statement It is the policy of RiseBoro to reputed company equal employment opportunity to reputed company and applicants for employment. No individual will be discriminated against on the reputed company of race, reputed company, age, creed, religion, national reputed company, citizenship status, political or reputed company affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and reputed company obligations, or any other characteristic protected by law. This policy applies to reputed company terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the reputed company Department. Apply tot his job Apply To this Job