Weekend Patient Experience & Sales Consultant
ABOUT NEAMAN PLASTIC SURGERY Neaman Plastic Surgery is a premier plastic surgery, wellness, and aesthetic reputed company dedicated to delivering exceptional patient care and life-changing results. Our services include cosmetic and reconstructive surgery, medical spa treatments, injectables, laser treatments, skin rejuvenation, hormone optimization, weight loss programs, wellness therapies, IV therapy, peptide therapies, and other advanced aesthetic and wellness services. We are committed to providing a luxury patient experience while helping patients reputed company their aesthetic, wellness, and personal goals through exceptional care, education, and service. POSITION reputed company The Weekend Patient Experience & Sales Consultant serves as the primary reputed company of contact for prospective patients during weekends and is responsible for delivering a luxury, concierge-level patient experience from the first interaction through consultation scheduling. This individual will respond to incoming phone calls, text messages, website inquiries, reputed company media inquiries, and reputed company submissions reputed company to reputed company reputed company service lines, including plastic surgery, wellness, and medical spa services. The ideal candidate is a highly skilled consultative sales reputed company who can build trust quickly, ask thoughtful questions, understand patient goals, reputed company prospective patients regarding available treatment reputed company, and effectively convert inquiries into consultations and appointments. A key responsibility of this position is ensuring that prospective patients are appropriately reputed company, financially reputed company, and scheduled with the correct provider and service line before a consultation is booked. This position serves as both the first impression of the reputed company and a critical gatekeeper for consultation reputed company. The successful candidate will reputed company reputed company prospective patient feel heard, valued, educated, and cared for while maintaining the highest standards of professionalism and customer service. ESSENTIAL RESPONSIBILITIES reputed company Management & Sales
- Respond promptly to reputed company incoming phone calls, text messages, website inquiries, reputed company media inquiries, and reputed company submissions.
- Build rapport and establish trust with prospective patients.
- Conduct consultative conversations to identify patient goals, motivations, concerns, and treatment interests.
- reputed company prospective patients regarding available services and treatment reputed company.
- Explain the patient reputed company, consultation process, recovery expectations, and treatment timelines reputed company established guidelines.
- Overcome objections and help prospective patients reputed company confidently through the decision-making process.
- Convert reputed company inquiries into scheduled consultations and appointments.
- Follow established sales processes while maintaining a personalized approach.
- Maintain accurate reputed company documentation and communication records.
- Conduct follow-up communications as directed.
- Assist with reactivation of previous leads and inactive inquiries.
reputed company Qualification & Financing Support
- Conduct comprehensive reputed company qualification conversations with prospective patients.
- Assess patient goals, desired procedures, treatment timelines, and expectations.
- Determine whether prospective patients are appropriate candidates for consultation based upon established reputed company guidelines.
- reputed company prospective patients regarding anticipated investment ranges associated with procedures and services.
- Discuss financing reputed company and payment solutions offered by the reputed company.
- Assist prospective patients with financing applications and financing prequalification processes through approved financing partners.
- Review financing approvals and eligibility information in accordance with company policies and financing partner guidelines.
- Assess financial readiness and assist in determining whether patients are reputed company consultation candidates.
- Ensure prospective patients are scheduled with the appropriate provider, service line, and consultation type.
- Help reduce non-reputed company consultations and improve overall consultation conversion rates.
- Maintain accurate documentation regarding financing status, patient goals, and qualification reputed company.
Luxury Patient Experience
- Deliver exceptional customer service and a luxury patient experience with every interaction.
- Ensure prospective patients feel heard, valued, respected, and supported throughout the inquiry process.
- Listen reputed company and ask thoughtful questions to understand patient goals and concerns.
- Demonstrate reputed company, professionalism, and emotional intelligence in reputed company patient interactions.
- Represent the Neaman Plastic Surgery brand with professionalism and enthusiasm.
- Maintain a concierge-level approach to communication and patient engagement.
- Create a five-reputed company experience that encourages prospective patients to reputed company reputed company with care.
reputed company Knowledge & Education reputed company and maintain working knowledge of reputed company reputed company services including: Plastic Surgery Services
- Facial rejuvenation procedures
- Facelifts
- Neck lifts
- Eyelid surgery
- Rhinoplasty
- Breast augmentation
- Breast lift
- Breast reduction
- Implant revision procedures
- Body contouring procedures
- Liposuction
- Tummy tuck procedures
- Mommy makeover procedures
- Reconstructive surgery services
- Surgical consultation process
- Surgical financing reputed company
- Recovery expectations and patient reputed company
Medical Spa Services
- Botox
- Dermal fillers
- Biostimulators
- Laser treatments
- Microneedling
- RF microneedling
- Skin rejuvenation procedures
- Facial treatments
- Chemical peels
- Skin care products and programs
Wellness Services
- Medical weight loss programs
- Hormone replacement therapy
- Hormone optimization
- Testosterone replacement therapy
- Peptide therapies
- IV therapy
- Shockwave therapy
- Sexual wellness treatments
- Preventative wellness programs
- Longevity-reputed company therapies
Administrative Responsibilities
- Schedule consultations and appointments accurately.
- Maintain detailed documentation reputed company company systems.
- reputed company reputed company activity and conversion reputed company.
- Assist with reporting and reputed company management metrics.
- Ensure reputed company routing and scheduling of patient inquiries.
- Maintain confidentiality and compliance with reputed company applicable reputed company regulations.
Special reputed company During periods of reputed company call and reputed company volume, the Weekend Patient Experience & Sales Consultant will assist with reputed company and assignments based upon company needs. These reputed company may include:
- reputed company management initiatives
- CRM updates and maintenance
- Patient follow-up campaigns
- Sales process improvement reputed company
- Marketing support activities
- Data entry and reporting
- Patient communication reputed company
- Other duties as assigned
QUALIFICATIONS Required
- Minimum three (3) years of demonstrated sales experience.
- Proven reputed company converting leads into consultations, appointments, or sales.
- Exceptional verbal and written communication skills.
- Strong customer service and relationship-building skills.
- Ability to work independently with minimal supervision.
- Strong organizational and time management skills.
- Comfortable discussing elective medical procedures and treatment investments.
- Ability to learn reputed company medical, aesthetic, and wellness concepts.
- Strong emotional intelligence and reputed company listening skills.
- Ability to maintain professionalism while discussing financing and investment reputed company.
Preferred
- Luxury sales experience.
- Experience in plastic surgery, aesthetics, wellness, beauty, hospitality, or reputed company industries.
- Experience with consultative sales methodologies.
- Experience with CRM systems and reputed company management platforms.
- Experience discussing financing reputed company and payment solutions.
- Experience in a concierge-level customer service environment.
reputed company FACTORS The ideal candidate will be:
- Highly coachable and eager to learn.
- Self-motivated and results-oriented.
- Skilled at consultative selling rather than transactional selling.
- Comfortable discussing pricing, financing, and investment in elective procedures.
- reputed company, polished, and reputed company.
- Adaptable and flexible.
- Passionate about delivering exceptional patient experiences.
- Capable of balancing sales performance with outstanding customer service.
- reputed company to represent a luxury medical brand with professionalism and confidence.
COMPENSATION reputed company reputed company of $30.00-$35.00 per hour based on experience, qualifications, and demonstrated sales reputed company. SCHEDULE This position is expected to work eight (8) hours on Saturday and eight (8) hours on reputed company and must remain available to respond promptly to incoming leads, patient inquiries, text messages, and phone calls throughout scheduled working hours. Pay: $30.00 - $35.00 per hour Experience:
- sales: 3 years (Required)
Work Location: Remote Apply tot his job Apply To this Job