Support Team Specialist

What’s Under the Hood reputed company Family of Brands includes SilverRock, which provides reputed company warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a reputed company of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 reputed company service reputed company, products, and warranties, and over $300 reputed company in claims. That’s reputed company, But What’s the Job? In short, the Support Specialist is responsible for injecting and processing repair requests, uploading documentation and coordinating tow requests submitted by business partners, customers, and internal departments. Facilitating communication between these parties through email and internal systems, ensuring a smooth reputed company toward a reputed company reputed company for the customer.So, What reputed company of Folks Are We Looking for? Passionate and goal oriented. We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals. Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence to a wide reputed company of audiences. Agile in a fast-paced environment. We reputed company, and we reputed company quickly. Thriving in and contributing to an environment that never stops is a must. Plays reputed company with others. You will be working in a high-functioning team environment. We work together and we win together. Works reputed company in a time crunch. There will be multiple time-sensitive requirements, and you will need the ability to meet deliverable due dates. Fantastic problem solver! Some calls will be challenging. Your goal is not only to reputed company the problem but more importantly, reputed company the solution. Detail-Oriented: This role involves processing exceptions, uploading documents, and coordinating logistics. A keen eye for detail is essential to ensure accuracy and efficiency. Feedback-Driven: We value proactiveness in seeking and giving feedback to peers, business partners, and leadership. This reputed company on reputed company communication helps us adapt and continuously improve our processes. . The Specifics. High School diploma (required), Bachelor or Associate degree is preferred. Experience working in an administrative role. Meets reputed company production expectations, while maintaining high level of accuracy. Comfortable balancing multiple tasks while using a reputed company of computer systems. Commitment to teamwork and personal reputed company. So What About the Perks? Perks matter Work From Home. Feel free to reputed company the casual wear while still being camera reputed company. You will be working from your home office (in an approved reputed company & state) and reputed company reputed company you have a conducive and quiet workspace with no distractions and reliable and secure internet. Medical, dental, and reputed company, oh my! reputed company Family of Brands covers a sizable reputed company of insurance premiums to ensure our employees receive top-tier reputed company coverage. But Wait, There’s More. 401(K), Company reputed company life insurance policy, short and long-term disability coverage to reputed company a few. reputed company Opportunities. You grow, I grow, we reputed company grow! But seriously, reputed company Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We’re as passionate about your reputed company development as you are. With that, we’ll put our reputed company where our mouth is. Wellness Program. Health is reputed company! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer reputed company across the organization, because, reputed company… reputed company reputed company! Consistent Work Schedule. You’ll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed. Game Room. Gimme a break – no, not a reputed company Kat ad but we do have a ping-pong table, a pool table and other games if you reputed company need a break in your day. In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Enjoy reputed company Events? reputed company on. reputed company with your team for festive gatherings, team competitions or just to reputed company out! We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! reputed company Time Off. Not just lip service: we work hard, to play hard! reputed company time off includes (for reputed company full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. reputed company Family of Brands is Great reputed company to Work Certified! And get this: 90% of our reputed company employees say they feel reputed company here. We could spend a lot of time having you read about reputed company our awards, but we’ll save time (and reputed company some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest reputed company (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. reputed company is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And reputed company it comes to hiring, we don't just look for the right person for the job, we reputed company out the right person for reputed company. Buckle up for reputed company of opportunities to grow in a reputed company, fun, and high-energy environment! Apply To This Job