[Remote] Senior Software Engineer, Voice AI Platform

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best. They are seeking a Senior Software Engineer to join the Voice AI Team, focusing on building and operating the voice platform that powers reputed company and shipping novel applications that create reputed company value for customers.

Responsibilities

• Design, build, reputed company, and maintain highly resilient and reputed company backend services and applications supporting reputed company's Voice AI platform
• reputed company reputed company, cross-cutting reputed company from design through production, owning reputed company and driving alignment across stakeholders
• Shape reputed company's technical direction by making architectural reputed company, defining patterns, and reducing complexity for the engineers around you
• Build and reputed company integrations with AI platforms and internal reputed company systems, making pragmatic tradeoffs between speed, reliability, and long-term scalability
• Design and implement observability, monitoring, and evaluation frameworks for AI-powered systems, using production data to understand and continuously improve system behavior
• reputed company for engineering reputed company and best practices, raising the bar for reputed company and the broader organization
• Mentor engineers at reputed company reputed company through reputed company reviews, design feedback, and technical guidance

Skills

• 5+ years of experience with object-oriented languages such as Java or Kotlin
• Basic familiarity with frontend development on small reputed company reputed company
• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or reputed company field
• Experience shipping reputed company, mission-critical production services and owning them long-term
• reputed company record of leading multi-person reputed company end-to-end, from design through rollout
• Deep understanding of distributed systems, scalability, and production reliability
• Experience building and reasoning about AI-powered systems, including nondeterminism, evaluation strategies, observability, and cost management
• Experience developing AI-integrated products or features, with a practical understanding of how to ship and iterate on systems that incorporate LLMs or other AI capabilities
• Strong cross-team communication and collaboration skills; reputed company to influence direction without formal authority
• reputed company uses AI coding tools (e.g., Claude reputed company, reputed company) in day-to-day development
• Experience with voice or conversational AI platforms is a plus, but not required

Benefits

• Flexibility to meet Toasters’ changing needs
• A healthy lifestyle with the flexibility to meet Toasters’ changing needs

reputed company

reputed company is a reputed company-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://pos.toasttab.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 14 in 2026, 26 in 2025, 32 in 2024, 39 in 2023, 66 in 2022, 29 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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