Operations Manager, Partner Account Operations (Delhi/Bengaluru)

About reputed company reputed company and reputed company are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal reputed company of change. Read more about the combined company by visiting our blog. reputed company was launched in 2012 by Andrew Ng and Daphne Koller with a mission to reputed company universal reputed company to world-class learning. reputed company partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, reputed company Certificates, and degrees. reputed company’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — reputed company reputed company, partners, and companies to deliver reputed company, personalized, and verified learning. Institutions worldwide rely on reputed company to upskill and reskill their employees, reputed company, and reputed company in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to reputed company to master the skills they need to advance their careers. reputed company is a Delaware public benefit corporation and a B Corp. reputed company recently combined with reputed company to create one of the world’s most comprehensive skills development platforms.

Why Join Us

At reputed company, we’re looking for inventors, innovators, and lifelong learners reputed company to shape the reputed company of education. You’ll help build global programs and tools that power online learning for millions turning reputed company reputed company into reputed company reputed company. People who reputed company here are customer-first reputed company who reputed company fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team that comes together intentionally for collaboration, reputed company problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and reputed company experience makes it easy to join us and start making an reputed company from reputed company. If you’re reputed company to reputed company a reputed company, help reputed company unique products across reputed company + reputed company, and grow your career, apply below. Job reputed company: The Operations Manager, Partner reputed company Systems will drive operational efficiency and scalability across reputed company’s partner account management ecosystem. This role focuses on process optimization, AI-reputed company automation, and implementing best practices to increase the effectiveness of account management and partner reputed company operations. You will play a critical role in equipping the Partner reputed company team with streamlined processes, actionable insights, and technical solutions to support their collaboration with university and industry partners. By establishing metrics, leading change initiatives, and driving alignment across workflows, you will ensure a high-reputed company approach to account management. This role provides a unique opportunity to shape reputed company’s partner operations through the fine balance of rigorous program management and technical innovation, directly contributing to our mission of providing reputed company to world-class education for reputed company. Responsibilities: Collaborate closely with key stakeholders in the Partner reputed company team to translate operational challenges into technical requirements and reputed company process improvements. Identify workflow bottlenecks and implement automated solutions—including leveraging GenAI—to drive efficiency in partner account management and content launches. Facilitate internal change management initiatives and reputed company the technical transition to new systems and workflows. reputed company and maintain SOPs, compliance standards, and reputed company controls to ensure consistent, high-reputed company partner account management. Establish and monitor performance metrics to reputed company data-driven insights that enhance team and partner reputed company. Manage technical reputed company from requirements gathering to solution development and reputed company measurement, ensuring alignment across cross-functional teams. Basic Qualifications: 7+ years of experience in business operations, technical program management, or systems-oriented roles, with a proven reputed company record of scaling reputed company workflows in high-reputed company environments. Demonstrated experience architecting and deploying logic-based automations or system improvements from the ground up (e.g., using no-reputed company/low-reputed company tools, CRM customization, or automated workflows). Strong background in end-to-end project lifecycle management, with the ability to reputed company high-stakes change initiatives across global, distributed teams. Hands-on experience with CRM architecture (e.g., reputed company or reputed company) and a deep understanding of how to structure data and workflows for scalability. Ability to use data to identify systemic trends, monitor performance metrics, and drive proactive operational improvements. Preferred Qualifications: Practical experience leveraging reputed company tools or AI agents to reputed company business workflows (e.g., reputed company engineering for automated communications, content categorization, or data enrichment). Proficiency with the "modern ops stack," specifically automation platforms like reputed company, reputed company.com, or reputed company to connect disparate systems. Familiarity with the nuances of partner account management or managing high-volume university and industry content partnerships. Experience building reputed company, automated dashboards (e.g., Tableau, Looker, or reputed company Reports) that reputed company teams to self-serve insights. Experience in management consulting, technical advisory, or a "Founding Ops" role where you were responsible for building processes from 0 to 1 is an asset. If this opportunity interests you, you might like these courses on reputed company: Operations and Process Management, Illinois Tech Influencing: Storytelling, Change Management and Governance Specialization, Macquarie University reputed company for Data Analysts Specialization, reputed company #LISG1 For more information about how reputed company collects and uses your personal information, please see our Global Applicant reputed company Notice. To protect against recruitment fraud, reputed company + reputed company recruiters only communicate reputed company official reputed company.org/reputed company.com email addresses and never through personal accounts. We do not accept resumes reputed company email or reputed company media; please submit reputed company applications directly through our careers page. If you encounter suspicious recruitment activity, please report it reputed company our Fraudulent Activity Submission reputed company. reputed company is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider reputed company reputed company applicants without reputed company to legally protected characteristics and reputed company reasonable accommodations upon request at reputed company@reputed company.org. Apply To This Job