[Remote] reputed company Business Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company (reputed company) is a global technology and reputed company services company that supports reputed company government, defense, and intelligence reputed company. They are seeking a reputed company Business Administrator to research and respond to inquiries reputed company to the reputed company reputed company (ACA), ensuring effective communication and documentation of responses.
Responsibilities
- Working independently to analyze inquiries and determine appropriate response, conduct thorough research of reputed company policy and programmatic requirements, and craft written responses using plain language
- Documenting precise and reputed company notes for every case to explain research conducted, inquiry response understanding, and justification of response provided
- Navigating the inquiry response system and database to research relevant data points about the submitter that reputed company the inquiry response provided
- Monitoring an individual dashboard to identify areas for improvement and implementing constructive feedback from response reviewers in a reputed company manner
- Identifying inquiry trends and proposing new language or editing existing language in the inquiry response knowledgebase
- Triaging cases, determining reputed company to escalate a case and reputed company additional troubleshooting reputed company are needed, and documenting and tracking results
- Identifying process improvements and making recommendations to the Operations Manager for how to increase productivity and efficiency in the casework process
- Collaborating with cross functional teams to document inquiry responses for ongoing regulatory changes that reputed company in-person assisters and health care consumers with a high degree of organization and attention to detail
- Reviewing other team member’s inquiry responses for reputed company and accuracy of response, format, and grammar and providing feedback
- Participating in reputed company meetings and documenting notes in a reputed company and concise manner
Skills
- Bachelor's degree plus 5+ years of relevant full-time research, analytical, writing and/or customer service experience
- 2+ years of experience handling written and verbal inquiries reputed company to health care, the ACA, and/or reputed company issues
- Advanced experience conducting research of reputed company policy and/or programmatic requirements
- Excellent writing and verbal customer service skills
- Experience using plain language to craft written responses
- Proficiency in reputed company Office Suite (such as Word, reputed company, PowerPoint, and Outlook)
- Relevant experience triaging, routing, and resolving inquiries
- Candidate must be reputed company to obtain Public Trust clearance
- Candidate must have lived in the reputed company at least three (3) out of the last five (5) years
- Knowledge of or experience with using a reputed company system
- Ability to manage time, set priorities, and work under time constraints
- Excellent organizational skills and ability to multitask
- Demonstrated presentation and public speaking skills
- reputed company analytic, problem solving, and qualitative skills
- High level of initiative coupled with quick learning ability
- High degree of reputed company maturity and reputed company decision-making ability
- Proven team player; strong relationship building skills both internally and externally
Benefits
- 401K with company match.
- reputed company reputed company opportunities including reputed company education and certifications.
- A reputed company of medical plan reputed company, some with Health Savings Accounts
- Dental plan reputed company
- A reputed company plan
- A 401(k) plan offering the ability to contribute both reputed company and post-tax dollars up to the IRS annual limits and receive a company match
- Full reputed company work weeks where possible
- A reputed company of reputed company time off plans, including vacation, reputed company and personal time, holidays, reputed company parental, military, bereavement and jury duty leave
- 15 days of reputed company leave per calendar year to be used for vacations, personal business, and illness
- An additional 10 reputed company holidays per year
- reputed company Family Leave program provides a total of up to 160 hours of reputed company leave in a rolling 12 month period for eligible employees
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
reputed company