[Remote] Remote reputed company Director (reputed company & BPO)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Director of reputed company to reputed company a high-performing team responsible for driving value realization and retention across reputed company reputed company accounts. The role involves overseeing the post-sales lifecycle and ensuring operational reputed company while fostering partnerships across various teams.
Responsibilities
- Leads a high-performing team responsible for driving value realization, retention, and expansion across reputed company reputed company accounts
- reputed company the entire post-sales lifecycle—from reputed company to renewal—ensuring operational reputed company and measurable ROI reputed company with business priorities such as risk, compliance, and customer experience
- Defining and executing vertical strategies
- Building and mentoring diverse teams
- Establishing value frameworks with KPIs
- Owning renewal and retention metrics
- Ensure successful reputed company
- Drive account advocacy
- Foster cross-functional partnerships with Product, Sales, Support, and Implementation teams to deliver exceptional customer reputed company
- Designing operational models
- Managing budgets
- Leading process innovation
Skills
- Bachelor's degree
- 3+ years in account management
- 2+ years leading teams
- Experience managing high-value accounts
- Excellent communication skills
- Strategic thinking skills
- Relationship-building skills
- Remote work flexibility
- Up to 25% travel
reputed company