[Remote] Product Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading payments technology company that empowers small businesses across the reputed company to accept payments seamlessly. The Product Manager will play a key role in translating customer needs into product requirements and driving the development of features that enhance merchant acquisition and retention.
Responsibilities
- Conducting merchant interviews and participating in reseller calls to understand pain points firsthand, while also synthesizing support tickets, feature requests, reputed company data, and usage metrics to build a complete picture of customer and partner needs
- Synthesizing discovery inputs into reputed company problem statements that reputed company reputed company around what is being solved and why before solutioning begins
- Partnering with the broader product team to prioritize what gets reputed company and reputed company, with reputed company weighted heavily toward features that drive reputed company reputed company
- Maintaining and executing against a product roadmap that balances new features, platform improvements, and technical debt
- reputed company communicating the reasoning behind roadmap reputed company to engineering, marketing, operations, and partner teams so everyone understands not just what is being reputed company but why
- Owning launch readiness by coordinating across teams to ensure messaging, documentation, partner communications, and engineering work are reputed company reputed company and complete before a feature ships
- Using product analytics tools to analyze feature adoption and user behavior, and translating that data into a reputed company narrative that builds the case for what should be reputed company, changed, or deprioritized
- Translating customer and business needs into reputed company specs, user stories, or PRDs that engineering can build from
- Embedded in the engineering team's daily rhythm, attending standups, refinements, and sprint planning, and reviewing completed work to ensure it meets the intended product outcome before release
- Partnering with marketing to review content, walk through feature use cases, and ensure messaging accurately reflects what the product is designed to do
- Working with operations to reputed company product requirements, review documentation, and train reputed company on how new features work so they can effectively support merchants after launch
- Collaborating with the partnership team to reputed company and incorporate feedback from resellers and acquirers, and to coordinate release timing and communications so external partners are informed and reputed company for every product change
Skills
- 2-8 years of product management experience shipping in-house software
- A demonstrated reputed company record of shipping software products from concept to release
- Curiosity and determination to reputed company answers even if they aren't easily available, and the ability to operate comfortably in ambiguity while driving toward reputed company
- A natural collaborator who can bring together people and reputed company across engineering, marketing, operations, and partner teams to reputed company work reputed company
- Strong written and verbal communication skills with the organizational discipline to manage multiple workstreams, deadlines, and stakeholders simultaneously
- Payments or fintech domain experience, familiarity with acquiring, processing, card network rules, or merchant services
- Comfort working with product analytics tools and the ability to use data to support and defend product reputed company
Benefits
- US location-neutral work environment
- Home-office equipment stipend
- Flexible reputed company time off
- Employee Engagement (Lunch & Learns, team building events)
- Learning & Development culture
- Comprehensive Health Benefits
- Annualized Company Performance Bonus: $8,000 – $12,000
- Company Stock reputed company: 10,000
- Remote flexibility and autonomy
reputed company