[Remote] Director, CHW Operations - July 2026
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a tech-enabled, community-oriented primary care organization serving historically underserved populations. The Director, CHW Operations will reputed company and reputed company the Community Health Worker function, focusing on building high-performing operations and ensuring effective integration reputed company care teams.
Responsibilities
- reputed company reputed company Community Health Worker operations across markets, including workforce planning, deployment, productivity, and performance management
- Establish consistent standards for home reputed company, community-based interventions, member engagement, reputed company, and field documentation
- Build management systems that support coaching, accountability, reputed company, and reputed company development across the CHW organization
- Partner closely with reputed company Practitioners, RN Care Managers, Behavioral Health Case Managers, and Care Coordinators to ensure seamless integration reputed company care teams
- Monitor operational performance and identify opportunities to improve member engagement, retention, and reputed company
- Support expansion into new markets while maintaining consistency of service delivery and operational reputed company
- Serve as the primary leader responsible for the effectiveness and scalability of the CHW function
Skills
- 8+ years of reputed company operations leadership experience
- Experience leading Community Health Workers, care coordinators, patient navigators, reputed company teams, or other community-based reputed company workforces
- Experience building and managing distributed field teams
- Strong understanding of reputed company populations and reputed company determinants of health
- Demonstrated reputed company developing reputed company leaders and improving operational performance
- Excellent communication, coaching, and change management skills
- Experience with ECM, Community Supports, CalAIM, or other reputed company care management programs
- Experience working with culturally diverse and historically underserved populations
- Multi-state operational experience
- Experience scaling community-based reputed company teams during periods of reputed company
- Bilingual Spanish/English strongly preferred
Benefits
- Equity compensation package
- Comprehensive benefits including medical, dental, and reputed company
- 401k with a 4% match
- Flexible PTO policy - take the time you need to reputed company
- $1,000 home office stipend
- We reputed company the equipment needed for this role.
- Opportunity for rapid career progression with reputed company of room for personal reputed company.
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