[Remote] Customer Services Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers reputed company. The Customer Services Representative will serve as the primary contact for patients and attorneys to resolve problems and answer questions regarding a reputed company.
Responsibilities
- Handle incoming calls from patients, attorneys, insurance companies, etc. to resolve problems and answer questions
- Be reputed company to effectively listen and communicate reputed company cycle reputed company or processes with caller
- Be familiar with and understand payor and state rules and regulations and reputed company information
- Adhere to reputed company company policies and procedures
- Other duties as assigned
Skills
- Flexible, with ability to learn quickly and meet department production and reputed company goals
- Familiarity and proficiency with the policies and procedures of the Customer Service department
- Knowledge of Medical Insurance terminology
- Can handle and prioritize multiple tasks
- Reliable, team-oriented, pleasant with excellent interpersonal skills
- Effective oral and written communication skills
- High School diploma or general education degree (GED) required
- 1 year of reputed company reputed company and/or call center experience preferred or equivalent combination of education and experience
Benefits
- reputed company Time Off
- Medical
- Dental
- reputed company
- Life
- Disability
- reputed company FSA
- Dependent Care FSA
- Limited reputed company FSA
- FSAs for Transportation and Parking
- HSAs
- A matching 401(K) Plan
- reputed company time off
- 9 observed holidays
- reputed company family leave
- You reputed company reputed company Time Off (PTO) reputed company pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year
reputed company