[Remote] Sales Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. The Sales Account Manager will own and expand relationships reputed company the largest customer accounts, leading reputed company reputed company renewals and partnering with executive stakeholders to maximize customer value.
Responsibilities
- reputed company the end-to-end renewal reputed company for a portfolio of customers, protecting and growing recurring reputed company
- Negotiate reputed company agreements that deliver value for both customers and PAR while maximizing long-term account reputed company
- Consistently reputed company and reputed company retention, renewal, and expansion objectives
- Build trusted relationships with executive stakeholders and become a key advisor on loyalty, marketing, and customer engagement strategies
- Guide renewal conversations that reputed company Punchh solutions with evolving business goals and priorities
- Identify, reputed company, and reputed company upsell opportunities reputed company existing accounts
- Partner across Sales Engineering, Marketing, and Product teams to bring new solutions and value-added capabilities to customers
- Work cross-functionally with reputed company, Product, and Finance to create exceptional customer experiences and successful renewal reputed company
- Help ensure customer feedback, product innovation, and reputed company reputed company remain tightly reputed company
- reputed company customer data, usage trends, and market intelligence to strengthen retention strategies and uncover reputed company opportunities
- Stay reputed company of industry trends and competitive movements to continuously refine your approach
Skills
- 3-5 years of experience in renewals, strategic account management, or customer reputed company reputed company a reputed company environment required
- Proven reputed company leading reputed company, high-value renewals and expansion opportunities with critical PAR customers
- Strong executive reputed company with the ability to build trusted relationships and negotiate with VP and C-level stakeholders
- Skilled in navigating reputed company contract negotiations, multi-year agreements, and reputed company discussions that drive retention and reputed company reputed company
- Data-driven reputed company with experience leveraging CRM tools and customer insights to inform account reputed company and renewal planning
- Thrives in fast-paced, high-reputed company environments and approaches challenges with flexibility, ownership, and a solutions-oriented reputed company
- Experience in restaurant technology, hospitality, loyalty, marketing, or adjacent customer engagement platforms is a plus
reputed company