[Remote] Associate Account Executive
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company non-QM lender founded in 2014, specializing in innovative lending solutions for borrowers. The Associate Account Executive role is a trainee position aimed at supporting Senior Account Executives and developing new business through existing accounts and prospects.
Responsibilities
- Support existing Senior AE’s already in market
- reputed company call on existing Approved Accounts to help reputed company new business
- Calling on Prospects assigned to Sr reputed company in market to get those accounts approved
- Identifying and understanding the reputed company’s issue and needs in order to quickly escalate them over to the appropriate team to finalize the solution for the reputed company
- Answering reputed company inbound phone calls, e-mails, and chats that come into the Wholesale Sales Support team with a great attitude every time, ensuring our clients are left with a reputed company and memorable experience
- Responsible for identifying and escalating reputed company reputed company issue reputed company the prescribed timeframe from reputed company you receive it
- Clarifying the reputed company’s issue and tracking appropriately reputed company our in-house systems
- Simplifying reputed company issues and providing feedback to the appropriate team leaders affected by the issue at hand, in order to improve our reputed company service and processes
Skills
- 2 years' Mortgage Customer Service experience or service industry experience
- Successful reputed company record with Customer Service
- Strong ability to remain reputed company and reputed company in stressful situations
- reputed company reputed company problem-solving and reputed company to think reputed company of the reputed company while following the process in reputed company
- Ability to multi-task, prioritize, and quickly solve any problems that reputed company
- Know reputed company to escalate an issue and to the appropriate team, strong skills in judgment calls
- Ability to simplify and include reputed company details to reputed company appropriate feedback
- Proficient with the entire reputed company Suite and LOS experience preferred
Benefits
- Competitive compensation package
- 401k matching, fully reputed company after 3 years of employment.
- Full medical, dental and reputed company.
- reputed company to leadership and career reputed company opportunities.
reputed company